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Senior AI Business Analyst (6 months FTC) (m/f/d)

1 month ago
United Kingdom, Poland, Spain
Contract
Senior
AI (Artificial Intelligence)
Artificial Intelligence and Machine Learning
Generative AI LLM
Apply Now
Booksy

Booksy

Booksy is a cloud-based appointment booking software for beauty professionals, offering automated scheduling, calendar management, payments, and marketing tools. With over 23 million clients worldwide, Booksy is the largest Beauty Booking Marketplace, ...

Diversified Consumer Services
251-1K
Founded 2014
$119M raised
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Description

  • Conduct structured discovery sessions across departments to map real workflows and identify AI transformation opportunities.
  • Gather business and technical requirements and produce process maps, user stories, and functional specifications.
  • Partner with Engineering, Data, and functional AI leads to develop prototype solutions and agentic workflows.
  • Maintain the global AI Initiative Tracker and ensure metrics, baselines, and ROI figures are accurate.
  • Act as a bridge between program governance and execution to remove adoption blockers and support scaling AI capabilities.
  • Map technical and behavioral barriers to AI adoption and help functions improve implementation readiness.
  • Stay current on developments in Generative AI, LLMs, Agentic AI, and Intelligent Automation relevant to Booksy's business.
  • Lead workshops and manage multiple fast-moving discovery workstreams across different functions.

Requirements

  • Proven experience as a Senior Business Analyst or Process Analyst in end-to-end discovery and process mapping within complex environments.
  • Demonstrated background in digital transformation, automation, or technology change initiatives.
  • Exceptional stakeholder management and communication skills, including the ability to challenge assumptions and drive alignment without formal authority.
  • Direct, hands-on experience using Generative AI, LLMs, or Intelligent Automation tools.
  • Strong understanding of how to structure, optimize, and map workflows for autonomous AI execution.
  • Ability to lead workshops and manage multiple discovery workstreams simultaneously across diverse functions.
  • Fluent English at C1 level or above, with the ability to communicate complex technical concepts in business-friendly language.
  • Experience working in a fast-paced marketplace, SaaS, or platform business is preferred.
  • Experience in a centralized transformation office or cross-functional program environment is preferred.
  • Familiarity with AI adoption frameworks or contributing to technology ROI models is preferred.

Benefits

  • Remote-first working arrangements, with office access or fully remote options depending on the market.
  • Employment based in the country or region where the role is advertised.
  • Additional benefits that vary by location and will be shared during or after the first conversation with a TA Specialist.
  • Inclusive hiring process with support for accessibility needs and reasonable interview adjustments.

Interested in this position?

Apply directly on the company website

Apply Now

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