Octopus Energy

Octopus Energy: A leading UK renewable energy supplier offering smart tariffs, rewards for energy efficiency, and 100% renewable electricity sources to over three million customers globally.

Electric Utilities

Utilities

1K-5K (2405)

Founded 2015

$1200M raised

2 open positions

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Field Technical Delivery Specialist (North)

5 days, 1 hour ago

United Kingdom

Contract

Mid Level

Technical Support Engineer

Customer and Technical Support

Apply Now

Octopus Energy

Octopus Energy: A leading UK renewable energy supplier offering smart tariffs, rewards for energy efficiency, and 100% renewable electricity sources to over three million customers globally.

Electric Utilities

1K-5K

Founded 2015

$1200M raised

View All Jobs 2

Description

Provide hands-on on-site support to installers during first setups, live installs, and troubleshooting.
Coach independent installers on Tenant Power design intent, technical standards, and sign-off requirements.
Collaborate with the OE Homes Delivery team to improve site-ready guides and installation instructions.
Help ensure clear understanding of kit setups, battery/inverter wiring, meter placement, and data monitoring.
Identify what works well and what causes delays, missing data, or incomplete go-lives.
Capture recurring installer questions and site issues and feed them back to design, training, standards, data, and delivery teams.
Use on-site knowledge to prioritize properties or batches that are ready to transition to live operation.
Act as a connector between housing associations, installers, supply chain, data, and delivery teams.
Support consistency and smooth handover from approved design through to full live service.

Requirements

Proven experience supporting or delivering domestic solar PV and battery storage installations.
Practical experience with battery commissioning, inverter setup, export settings, and monitoring platforms.
Relevant electrical background or qualification.
Current BS 7671 / 18th Edition knowledge or competence.
Ability to read approved designs, schematics, Bills of Materials, and platform-specific installation guidance.
Strong practical problem-solving skills with the ability to turn site issues into clear feedback.
Willingness to travel regularly across the UK, including overnight stays where required.
Experience working with housing associations, third-party installers, or delivery partners (preferred).

Benefits

Flexible field-based role with no desk-bound routine.
Opportunity to work on a mission-driven renewable energy scale-up.
Work with a company investing heavily in renewable energy, smart energy networks, EVs, and heat pumps.
Support for interview accommodations and tailored adjustments.
Inclusive and equal-opportunity hiring process.

Interested in this position?

Apply directly on the company website

Apply Now

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