Intake Counsellor - Philippines

3 months, 4 weeks ago
Contract
Mid Level
Education and Training
Lyra Health

Lyra Health

Lyra Health is a global leader in mental health benefits, connecting companies and employees to world-class therapists and coaches. Their innovative platform offers fast, reliable access to evidence-based care for organizational well-being.

Health Care Providers & Services
1K-5K
Founded 2015
$627M raised

Description

  • Provide high-quality, solution-focused counselling and information support services by telephone to employees of client companies.
  • Deliver evidence-based counselling support within a short-term framework.
  • Handle intake and counselling interactions as part of clinical operations services.
  • Support clients in a remote, contract-based setting.
  • Communicate effectively with callers in both Tagalog and English.

Requirements

  • Minimum of a Master's degree in Psychology or Counselling.
  • Active and valid PRC registration as a Registered Psychologist or Registered Psychometrician.
  • If the master's degree is in Counselling, a valid license to practice counselling is required.
  • Ability to provide counselling within a short-term framework.
  • Willingness to relocate to Malaysia.
  • Ability to bear personal relocation and accommodation costs.
  • Tagalog and English language proficiency is essential.
  • Experience in the Employee Assistance Program (EAP) field is preferred.

Benefits

  • Work permit sponsorship for relocation to Malaysia.
  • Remote contract role.
  • Monthly remuneration of approximately PHP 50,000 to PHP 70,000, depending on profile and interview feedback.

Interested in this position?

Apply directly on the company website

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