Phone Research Specialist (Part-time)

2 weeks ago
Contract
Entry Level
Customer and Technical Support
Hireframe

Hireframe

Hireframe is a nearshore and offshore staffing agency that sources top remote talent for high growth companies, offering on-demand recruitment services for critical positions in various sectors.

Professional Services
51-250

Description

  • Make outbound calls to businesses from a provided account list.
  • Follow a standardized call script to verify company employee counts.
  • Present each call as independent market research in a professional and friendly manner.
  • Make up to five contact attempts per account before marking it complete.
  • Accurately record call outcomes, employee counts, and relevant notes.
  • Maintain organized records so results are easy to review and analyze.
  • Follow established workflows while meeting quality and productivity expectations.
  • Work through accounts in phases as the project scales.

Requirements

  • Excellent verbal English communication skills.
  • Professional, friendly, and confident phone presence.
  • Comfortable making a high volume of short outbound calls.
  • Strong attention to detail when documenting call outcomes.
  • Able to work independently once trained on the workflow and script.
  • Organized and dependable with consistent follow-through.
  • Previous experience in phone-based research, customer service, call center, or outbound calling (preferred).
  • Experience using spreadsheets or CRM systems to document interactions (preferred).
  • Familiarity with business research or data validation projects (preferred).
  • Experience working remotely in a structured, metrics-driven environment (preferred).
  • Part-time availability to start, with 20+ hours per week.
  • Calls must be placed during U.S. Central Time business hours.

Benefits

  • Permanent remote work flexibility.
  • Paid Time Off.
  • Health Maintenance Organization (HMO) coverage.
  • Annual performance bonuses.
  • Dedicated coaches for extra support and skill-building.
  • Opportunities for professional growth.

Interested in this position?

Apply directly on the company website

Apply Now

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