Binance Accelerator Program - TechOps Engineer (APAC Timezone)

4 weeks ago
Contract
Entry Level
Customer and Technical Support
Binance

Binance

Binance operates as a leading blockchain ecosystem and digital asset exchange, integrating digital technology with financial services to facilitate the trading and management of cryptocurrencies.

Capital Markets
5K-10K
Founded 2017
$10M raised

Description

  • Set up dashboards and alerts, and automate repetitive ticket-handling steps.
  • Participate in root cause analyses and document user pain points on a weekly basis.
  • Propose product or process fixes based on support and incident data.
  • Build a lightweight agent, such as a Telegram bot, with at least one reusable skill.
  • Optimize a small workflow within incident management tooling.
  • Write actionable runbooks for recurring issues and operational procedures.
  • Use support data to identify opportunities to improve the user experience.

Requirements

  • Current university student or recent graduate.
  • Major in Computer Science, Data, AI, or a related field.
  • Basic experience with Linux and scripting in Shell or Python.
  • Basic SQL knowledge.
  • Ability to write actionable runbooks.
  • Understanding of agents and skills at a basic level.
  • Preferred: experience with Kubernetes, CI/CD, or Terraform.
  • Preferred: MLOps project experience.
  • Preferred: experience building a simple LLM agent or defining skills using LangChain or function calling.
  • Preferred: experience with TSM tools.

Benefits

  • Competitive salary and company benefits.
  • Work-from-home arrangement, depending on the business team’s work nature.
  • Opportunity to work with world-class talent in a flat, user-centric global organization.
  • Exposure to fast-paced, high-autonomy projects in an innovative environment.
  • Career growth and continuous learning opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Technical Support Specialist - Brazil (Remote)

360dialog 51-250 Media

360dialog is hiring a fully remote, contract-based Technical Support professional to help customers and partners troubleshoot WhatsApp Business API issues and support business messaging operations globally.

CSS Grafana HTML JavaScript Python React REST API SQL
16 hours, 26 minutes ago

Epic Grand Central Analyst

Tech Firefly 251-1K Internet Software & Services

Epic is seeking a remote Epic Grand Central (ADT) Analyst for a contract role through November 2026 to maintain, optimize, troubleshoot, and support ADT-related build and workflows across the hospital environment.

3 days, 15 hours ago

(Fluent English) Technical Support Consultant (Remote)

SupportYourApp 251-1K Internet Software & Services

SupportYourApp is hiring a Technical Support Consultant to provide remote L1 customer and technical support for global tech clients in a multicultural, multilingual environment.

3 days, 16 hours ago

IT Support Technician I - Buenos Aires

Interlaced 51-250 Internet Software & Services

Interlaced is hiring a contracted IT Support Technician I in Buenos Aires to provide remote outsourced IT support for clients using cloud and business technology environments.

AWS Azure GCP macOS
5 days, 15 hours ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers