Binance Accelerator Program - TechOps Engineer (APAC Timezone)

1 month, 2 weeks ago
Contract
Entry Level
Customer and Technical Support
Binance

Binance

Binance operates as a leading blockchain ecosystem and digital asset exchange, integrating digital technology with financial services to facilitate the trading and management of cryptocurrencies.

Capital Markets
5K-10K
Founded 2017
$10M raised

Description

  • Set up dashboards and alerts, and automate repetitive ticket-handling steps.
  • Participate in root cause analyses and document user pain points on a weekly basis.
  • Propose product or process fixes based on support and incident data.
  • Build a lightweight agent, such as a Telegram bot, with at least one reusable skill.
  • Optimize a small workflow within incident management tooling.
  • Write actionable runbooks for recurring issues and operational procedures.
  • Use support data to identify opportunities to improve the user experience.

Requirements

  • Current university student or recent graduate.
  • Major in Computer Science, Data, AI, or a related field.
  • Basic experience with Linux and scripting in Shell or Python.
  • Basic SQL knowledge.
  • Ability to write actionable runbooks.
  • Understanding of agents and skills at a basic level.
  • Preferred: experience with Kubernetes, CI/CD, or Terraform.
  • Preferred: MLOps project experience.
  • Preferred: experience building a simple LLM agent or defining skills using LangChain or function calling.
  • Preferred: experience with TSM tools.

Benefits

  • Competitive salary and company benefits.
  • Work-from-home arrangement, depending on the business team’s work nature.
  • Opportunity to work with world-class talent in a flat, user-centric global organization.
  • Exposure to fast-paced, high-autonomy projects in an innovative environment.
  • Career growth and continuous learning opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Seasonal Print Quality Resolution Assistant - 2026

Minted 251-1K Professional Services

Minted is hiring a remote seasonal Print Quality Resolution Assistant to handle post-print customer issues, diagnose design problems, and coordinate replacement orders for a fast-paced holiday workflow.

Photoshop Salesforce Salesforce Lightning
4 days, 17 hours ago

Application Support Engineer

Bounteous 1K-5K Internet Software & Services

Nadex is hiring a remote Application Support Engineer to support exchange operations for its regulated derivatives trading environments, ensuring production stability and reliable daily trading activity.

AWS Bash EC2 Grafana Kafka Linux Python SFTP Splunk SQL Zabbix
4 days, 17 hours ago

Hydrus - Session Director — English (US)

Welo Global Professional Services

Welo Data, part of Welocalize, is hiring a Session Director to oversee live supervised voice recording sessions for a multilingual conversational AI project.

6 days, 17 hours ago

Sr. Power Platform Support Engineer

Resilient Co 11-50 Professional Services

Power Platform Support Engineer at a governed Center of Excellence, responsible for keeping a mature enterprise Power Platform estate reliable and trusted through production support and incident resolution.

Azure OAuth Power BI PowerShell
1 week, 2 days ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers