Epic Grand Central Analyst

3 days, 13 hours ago
Contract
Mid Level
Customer and Technical Support
Tech Firefly

Tech Firefly

Tech Firefly is a Bay Area IT Services company offering outsourced solutions with a focus on client satisfaction and a wide range of services including software development, QA, AI, and talent acquisition.

Internet Software & Services
251-1K
Founded 2016

Description

  • Perform system build, configuration, and optimization within the Epic Grand Central (ADT) module.
  • Collaborate with operational stakeholders, registrars, and clinical staff to translate business requirements into Epic system designs.
  • Conduct unit testing, integrated system testing, and regression testing for Epic upgrades, double-upgrades, and custom build implementations.
  • Provide tier-2 and tier-3 application support for complex tickets, build errors, and interface issues such as HL7 ADT feeds.
  • Partner with analysts across Prelude, Cadence, Resolute Hospital Billing, and ClinDoc to support data integration and patient flow.
  • Maintain documentation for build specifications, system designs, testing scripts, and operational workflows.
  • Support troubleshooting and optimization of patient movement, bed planning, EVS integration, and registration workflows.

Requirements

  • Epic Grand Central (ADT) Certification is highly preferred.
  • Epic Prelude Certification with strong build experience is acceptable.
  • Minimum of 3 to 5 years of hands-on Epic analyst experience focused on ADT or Prelude patient identity and tracking workflows.
  • Strong knowledge of patient movement workflows, bed planning, environmental services (EVS) integration, and patient registration pathways.
  • Proven ability to troubleshoot complex system issues and interface errors.
  • Excellent communication skills to bridge technical build teams and operational hospital leadership.
  • Direct Epic Grand Central build experience is highly preferred.
  • Experience with Epic Identity (MPI) module or RTE (Real-Time Eligibility) configuration is preferred.
  • Experience supporting large-scale Epic upgrades or post-live optimization cycles is preferred.

Benefits

  • 100% remote work.
  • Contract engagement through November 2026 with a strong possibility of extension.
  • Pay rate of $90 to $95 per hour on W2.

Interested in this position?

Apply directly on the company website

Apply Now

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