Associate Director (Studio Operations)

4 weeks, 1 day ago
Contract
Lead
Project and Program Management
Superside

Superside

Superside is an always-on design company that provides frictionless, delightful design at warp speed for marketing and creative teams. They offer a creative subscription service used by top brands to access a global team of designers, ensuring quality ...

Media
251-1K
Founded 2015
$35M raised

Description

  • Lead, coach, and develop a team of Studio Operations professionals.
  • Own workforce planning, staffing, utilization, and capacity across multiple business units.
  • Improve studio processes, workflows, and operational standards to increase efficiency.
  • Monitor studio health through capacity planning, workload distribution, forecasting, and performance metrics.
  • Act as the operational escalation point for complex staffing, delivery, and workflow issues.
  • Partner with Studio Leaders, Project Managers, Account teams, and Creative teams to resolve operational challenges.
  • Support pre-sales solution design by translating customer requirements into scalable staffing and delivery models.
  • Build cross-functional partnerships with Operations, Finance, Product, Sales, and Account teams.
  • Use operational data to identify trends, improve performance, and support business decisions.
  • Drive operational consistency by implementing governance, best practices, and scalable ways of working.

Requirements

  • Significant experience leading operations, workforce planning, resource management, or delivery teams in a creative, agency, consulting, or professional services environment.
  • Strong understanding of capacity planning, utilization management, staffing, and operational performance.
  • Proven experience leading and developing high-performing teams.
  • Strong stakeholder management skills and experience partnering across multiple business functions.
  • Analytical mindset with the ability to use operational data to drive decisions and continuous improvement.
  • Ability to balance customer needs, business priorities, and team capacity in fast-paced environments.
  • Strong problem-solving skills and sound operational judgment.
  • Excellent communication skills with the ability to influence stakeholders across all levels of the organization.
  • Experience building scalable operational processes and driving organizational change.

Benefits

  • Fully remote work environment.
  • Opportunity to work with a global team across 60+ nationalities and 13 time zones.
  • High-trust, fast-paced culture with direct feedback and strong collaboration.
  • Real responsibility and the opportunity to shape a growing business.
  • Mentorship and career growth opportunities.
  • Equal-opportunity hiring and an inclusive workplace.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Operations Lead

Di Rezze Family Office 11-50 Investment Management

SPHERE HEALTH is hiring a Remote Operations Lead in the Philippines to own the patient-operations workflows that support launch and ongoing virtual care delivery for women’s health.

E-commerce HIPAA Notion
16 hours, 3 minutes ago

Field Operations Lead, Sweden

KoBold Metals 51-250 Metals & Mining

KoBold Metals is hiring a Field Operations Lead to plan, execute, and close exploration field programs in Sweden and nearby Nordic or European jurisdictions.

Machine Learning
1 week, 1 day ago

Sr. Procurement Manager (12-month contract) - REMOTE

Momentum/Money Mart is hiring a Sr. Procurement Manager in India to independently manage sourcing, contracting, reporting, and procurement operations for a fast-paced financial services organization.

ERP
1 week, 3 days ago

Promotions Manager, Marketplace

Achievers 251-1K Professional Services

Achievers is hiring a Promotions Manager, Marketplace for a 6-month contract to own promotional strategy, campaign execution, vendor coordination, and performance analysis for its closed points-based Marketplace.

Amplitude E-commerce Tableau
1 week, 3 days ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers