Supervisor, Clinical Services

1 month, 1 week ago
Contract
Mid Level
Customer and Technical Support
Amwell

Amwell

Amwell provides a technology-based platform that connects payers and providers to enhance access to healthcare through live video visits with board-certified doctors, facilitating a seamless ecosystem of care that integrates in-person, virtual, and aut...

Diversified Telecommunication Services
1K-5K
Founded 2006

Description

  • Maintain clinical governance procedures, including legal, compliance, insurance, certification, and regulatory requirements.
  • Work with the clinical operations team to maintain high service standards.
  • Ensure clinical risk management processes are clearly defined and followed.
  • Establish supervision and workload management processes for Behavioural Health Coaches.
  • Support day-to-day clinical operations.
  • Maintain accurate reporting of risk management issues and adverse events.
  • Work closely with customer success to meet best practices and service-level needs.
  • Collaborate with key stakeholders and colleagues to support successful adoption and integration of SilverCloud solutions.

Requirements

  • Professional qualification and/or Master’s/Doctorate in Clinical Psychology, Counselling Psychology, or another mental health-related field.
  • CORU/HCPC registration or other evidence of professional registration.
  • 3-5 years of clinical and/or clinical service (PQE) experience.
  • Strong knowledge of risk management and its application in clinical settings.
  • Ability to communicate effectively and work in a matrix environment.
  • Experience delivering remote/virtual care and supporter coaching.
  • Children and Young People (CYP) experience desired.
  • Experience in clinical practice management preferred.
  • 6-month fixed-term contract, working one day per week (Tuesdays) for 8 hours.

Benefits

  • €47-€48 hourly wage range.
  • Annual bonus eligibility based on company and employee performance.
  • Long-term incentive and short-term variable compensation may be available.
  • 23 days annual leave plus 1 birthday day and 4 Mental Health days.
  • Private health care, pension, life insurance, and income protection.
  • Flexible working and a virtual-first work environment.
  • Employee Share Purchase Plan (ESPP).
  • Free access to Amwell telehealth services, SilverCloud, The Clinic by Cleveland Clinic’s second opinion program, and the Calm app.
  • Tuition assistance program.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Strategic Operations Manager, AI-Enabled Systems (AI-Fluent) Consultant

Right Side Up 51-250 Professional Services

Right Side Up is seeking freelance operations-minded builders for its talent collective to help client teams replace manual workflows and ad hoc tools with scalable processes, AI-enabled systems, and internal applications.

Supabase Vercel
1 week ago

Clinical Study Operations Manager

Beacon Biosignals 11-50 Biotechnology

Beacon Biosignals is hiring a remote Clinical Study Operations Manager to oversee clinical study delivery from startup through close-out, ensuring efficient execution, compliance, and quality across sponsors, project teams, and research sites.

Asana Git Machine Learning Statistics
2 weeks, 4 days ago

Practice Manager (Maternity Cover)

Reworks Solutions Internet Software & Services

ReWorks Solutions is seeking a full-time remote Practice Manager working US hours to oversee administrative and operational functions, improve business processes, maintain compliance, and support efficient service delivery during a maternity leave contract with potential ongoing employment.

HIPAA
2 weeks, 5 days ago

Contractor: IT Operations Specialist

Newsela 251-1K Diversified Consumer Services

Newsela is hiring an IT Operations Specialist to support a distributed workforce by managing day-to-day IT operations, employee lifecycle logistics, and internal platform administration.

macOS
4 weeks, 2 days ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers