Account Manager - Part Time FTC

1 week, 3 days ago
Contract
Mid Level
Customer and Technical Support
Ramp

Ramp

Ramp provides a seamless Web3 financial infrastructure that enables users to buy and sell cryptocurrency directly within their applications or wallets, streamlining the transaction process while ensuring security and efficiency.

Diversified Financial Services
51-250
Founded 2018

Description

  • Manage relationships with key partner accounts and serve as their trusted commercial contact.
  • Identify opportunities to grow partner value through account expansion, product adoption, and joint initiatives.
  • Support partner onboarding and ensure a smooth transition into Ramp Network's platform and services.
  • Monitor partner performance, spot trends, and recommend improvements to strengthen engagement and commercial outcomes.
  • Work with internal teams to resolve partner queries and remove blockers.
  • Support contract renewals, commercial discussions, and account planning as needed.
  • Provide regular updates on account health, risks, and opportunities.
  • Deliver a proactive, high-quality partner experience through clear communication and relationship management.

Requirements

  • At least 3 years of experience in Account Management, Customer Success, Business Development, or a similar client-facing commercial role.
  • Experience working in fintech, crypto, financial services, or technology.
  • Payments experience is advantageous.
  • Excellent relationship management and communication skills.
  • Strong commercial awareness with the ability to identify growth opportunities.
  • A proactive, organised, and self-sufficient approach to managing priorities.
  • Ability to collaborate effectively with cross-functional teams.
  • Strong problem-solving skills and a customer-first mindset.
  • Experience in a fast-paced, scaling business is desirable.
  • Availability for a part-time, fixed-term role of 1 day/8 hours per week for 3 months.

Benefits

  • Competitive pro-rata salary based on experience.
  • Flexible working arrangements.
  • Opportunity to work with an innovative and growing fintech business.
  • Exposure to strategic commercial partnerships and cross-functional projects.
  • Collaborative, supportive, and inclusive team environment.
  • Opportunity to make an immediate impact while working flexibly.

Interested in this position?

Apply directly on the company website

Apply Now

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