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Sales Coordinator

2 weeks, 3 days ago
United States
Contract
Junior
Customer Support
Customer and Technical Support
Salesforce
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Patch My PC

Patch My PC

Patch My PC automates third party app management in Microsoft ConfigMgr and Intune, saving time, money, and enhancing security for enterprises and home users.

Internet Software & Services
51-250
Founded 2011
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Description

  • Monitor and respond to inbound customer chat inquiries, routing them as needed.
  • Assist with completing basic customer and vendor forms, including RFIs and ACH requests.
  • Support task management for Account Managers, including out-of-office coverage.
  • Review account assignment data such as duplicates, geography, and device counts.
  • Partner with Finance to assist with invoice requests and customer follow-ups.
  • Identify and resolve duplicate Accounts and Contacts in Salesforce.
  • Support cleanup of Opportunities, including ownership, stages, close dates, and related records.
  • Update and maintain Account information, including billing details and key attributes.
  • Validate customer and sales data using Method when discrepancies arise.
  • Document repeatable processes, data cleanup steps, and data updates while supporting ongoing data governance efforts.

Requirements

  • 2+ years of experience with CRM platforms such as Salesforce.
  • Proficiency in Microsoft Excel and other business productivity tools.
  • Strong attention to detail and commitment to data accuracy.
  • Ability to manage multiple tasks and priorities in a fast-paced environment.
  • Comfortable handling inbound customer inquiries and providing timely support.
  • Proactive and self-motivated with the ability to work independently.
  • Strong problem-solving and research skills with the ability to find information and resolve issues efficiently.
  • Strong organizational skills and ability to follow documented processes.
  • Bachelor's degree in business administration, Communications, Marketing, or a related field.
  • Ability to work 30–40 hours per week for a 3–6 month 1099 contract, with a possibility of conversion to full-time.
  • Must reside in an eligible U.S. state for fully remote work at the time of hire.

Benefits

  • Hourly compensation of $25–$30 depending on experience.
  • Fully remote work environment.
  • 3–6 month contract role with the possibility of conversion to a full-time employee.
  • 30–40 hours per week contract schedule.
  • Opportunity to gain hands-on experience with Salesforce, Excel, data analysis, process improvement, and cross-functional collaboration.

Interested in this position?

Apply directly on the company website

Apply Now

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