Operations Representative (Temporary Coverage)

1 month, 1 week ago
Contract
Junior
Operations
Lever

Lever

Lever is a leading Talent Acquisition Suite that provides modern hiring and talent management solutions. Their applicant tracking system (ATS) with candidate relationship management capabilities empowers hiring teams to streamline recruiting efforts an...

Professional Services
201-500
Founded 2012
$123M raised

Description

  • Process daily work queues accurately and within established service-level agreements.
  • Perform account updates, corrections, and verification steps in line with policies and regulations.
  • Review documentation for completeness, accuracy, compliance, and audit readiness.
  • Research and resolve transaction exceptions and discrepancies, escalating risks as appropriate.
  • Follow up with members on account changes, oversights, clarifications, and required approvals.
  • Apply federal and state regulations, internal procedures, and confidentiality standards to sensitive member information.
  • Identify and communicate workflow issues and improvement opportunities for assigned desks.
  • Participate in cross-training to support functions such as ACH, wires, Check 21, fiduciary servicing, legal processing, overdraft solutions, unclaimed property, and mobile/ATM deposits.
  • Contribute to a collaborative, service-oriented operations environment.

Requirements

  • 1–2 years of experience in a full-service financial institution or a related role or field preferred.
  • In-depth knowledge of credit union products, services, procedures, guidelines, and field-of-membership requirements.
  • Thorough knowledge of regulations relevant to operational processing responsibilities.
  • Effective communication skills for working with audiences at all levels.
  • Proficiency with Microsoft Word, Excel, and Outlook.
  • Experience with Symitar for Windows (Episys) preferred.

Benefits

  • Remote full-time work arrangement.
  • Hourly pay range of $21–$26.

Interested in this position?

Apply directly on the company website

Apply Now

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