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Contract Network Operations Associate

8 hours, 13 minutes ago
United States
Contract
Junior
Operations Specialist
Operations
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Sana Benefits

Sana Benefits

Sana Benefits offers dependable and affordable health insurance solutions for small businesses, including medical, dental, and vision coverage, as well as $0 healthcare options like virtual care and maternity services.

Insurance
201-500
Founded 2017
$107M raised
View All Jobs 3

Description

  • Maintain and quality-check provider roster, demographic, enrollment, and termination data in internal systems and partner databases.
  • Process provider requests to join the Sana Network and collect required documentation, including W-9s, rosters, and credentialing information.
  • Prepare provider agreements using standard contract templates and enter accurate information into internal and external databases.
  • Track contract status and documentation to ensure agreements are complete, signed, and accessible.
  • Audit and maintain provider-facing materials, internal resources, and contract templates.
  • Identify recurring issues and recommend improvements to provider contracting workflows and technology.
  • Serve as a first point of contact for provider questions.

Requirements

  • 1–2+ years of experience in administration, data entry, customer service, or provider relations.
  • Availability for a full-time, 40-hour-per-week schedule during normal U.S. business hours.
  • U.S.-based and able to work remotely across Eastern, Central, Mountain, or Pacific time zones.
  • Proficiency with Google Sheets or Excel and comfort using modern web applications.
  • Ability to manage high-volume, repetitive, process-driven work with strong attention to detail.
  • Ability to work independently after training while collaborating effectively with a distributed team.
  • Strong written and verbal communication skills.
  • Healthcare experience in a provider office, credentialing, provider enrollment, managed care, or insurance environment (preferred).
  • Familiarity with provider data such as NPI, TIN, and taxonomy, and basic payer contract terms (preferred).
  • Comfort working in a fast-changing startup environment and taking on work outside traditional job boundaries.

Benefits

  • Fully remote, U.S.-based contract engagement.
  • Three-month engagement with the possibility of extension based on business need.
  • Full-time schedule of 40 hours per week.
  • This contract role is not eligible for Sana employee benefits.

Interested in this position?

Apply directly on the company website

Apply Now

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