Remote - Client Operations Associate

1 day, 8 hours ago
Contract
Entry Level
Customer and Technical Support

Description

  • Assist clients with travel research, reservation requests, and booking coordination.
  • Communicate with clients to confirm details, provide updates, and answer general questions.
  • Research accommodations, cruises, vacation packages, and other travel options based on client needs.
  • Maintain accurate client and reservation records.
  • Monitor booking confirmations, changes, deadlines, and other booking details.
  • Work with travel suppliers and reservation platforms.
  • Follow established booking procedures and supplier requirements.
  • Provide professional, responsive support throughout the travel-planning process.
  • Build knowledge of destinations, suppliers, and travel products.

Requirements

  • Strong customer service and communication skills.
  • Excellent organization and attention to detail.
  • Ability to manage multiple tasks independently in a remote environment.
  • Basic computer skills and comfort learning new systems.
  • Reliable, professional, and self-motivated approach.
  • Willingness to complete training and continue developing travel-industry knowledge.
  • Experience in travel, hospitality, reservations, customer service, or administrative support is helpful but not required.

Benefits

  • Fully remote work environment.
  • Flexible scheduling.
  • Training and ongoing guidance.
  • Access to travel-industry booking resources and supplier platforms.
  • Commission-based compensation for eligible completed travel bookings.

Interested in this position?

Apply directly on the company website

Apply Now

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