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People Services Learning & Development Team Lead

3 weeks, 2 days ago
United Kingdom
Contract
Senior
Training Manager
HR and Recruiting
Apply Now
Inizio

Inizio

Inizio provides comprehensive health and life science solutions by integrating strategic, analytic, and creative capabilities to support pharmaceutical and biopharmaceutical innovations, particularly in advancing life-saving oncology treatments.

Biotechnology
1K-5K
View All Jobs

Description

  • Lead the People Services L&D support team and ensure accurate, high-quality service delivery.
  • Plan resources, workloads, and skills to meet priorities and maintain team performance.
  • Forecast and coordinate resourcing and delivery plans with key stakeholders.
  • Lead L&D projects, including strategic, complex, and business transformation initiatives.
  • Partner with People Services, the L&D COE, subject matter experts, and cross-functional stakeholders.
  • Coach team members and act as the escalation point for complex issues.
  • Drive continuous improvement across L&D processes, technology, automation, and digital efficiency.
  • Oversee LMS and Workday functionality, data accuracy, reporting, adoption, enhancements, and issue resolution.
  • Support LMS strategy, learning evaluation, training catalogue reviews, governance, compliance, and enterprise-wide initiatives.
  • Manage the ServiceNow queue and workflows while maintaining service standards, documentation, training guides, self-service, and knowledge sharing.

Requirements

  • Experience in Learning & Development, HR, or Shared Services within a complex global organization.
  • Prior team or people management experience, including leading and coaching remote teams.
  • Experience working within an L&D matrix or shared services model.
  • Experience leading L&D projects and collaborating with COEs and cross-functional stakeholders.
  • Strong planning, prioritization, workload management, and service delivery skills.
  • 5+ years of experience improving operational efficiency and governance in complex environments.
  • Experience with LMS and HR systems such as Workday, including overseeing enhancements and resolving issues with subject matter experts.
  • Excellent stakeholder management skills and confidence working across organizational levels.
  • Ability to use data and reporting to monitor performance, participation, outcomes, and service delivery.
  • Solid project management skills and a flexible, adaptable, collaborative approach.

Benefits

  • Remote working arrangement.
  • Fixed-term maternity-cover opportunity.
  • Inclusive and equal-opportunity workplace committed to diversity, equity, and inclusion.
  • Support for professional development and career growth.
  • Access to a global organization operating across 50 countries.

Interested in this position?

Apply directly on the company website

Apply Now

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