Medical Biller

5 months ago
Contract
Junior
Customer and Technical Support

Global Medical Virtual Assistants (GMVA)

Remote healthcare staffing and outsourcing company that provides medical virtual assistants for medical practices and hospital systems, including support for scheduling, patient follow-ups, insurance verification, prior authorizations, billing, revenue cycle management, credentialing, EMR/EHR data entry, front-desk operations, clinic administration, and back-office support.

Outsourcing and offshoring consulting
501-1000
Founded 2019

Description

  • Submit electronic and paper claims to primary, secondary, and third-party insurance companies.
  • Process data from medical coders and verify claim information for accuracy.
  • Review denied claims, correct denial issues, and resubmit claims as needed.
  • Verify insurance coverage, authorizations, and explanations of benefits.
  • Handle inbound and outbound calls with patients, providers, and insurance companies regarding billing and data verification.
  • Assist patients with billing questions and provide administrative support for billing-related inquiries.
  • Conduct follow-ups on outstanding balances, receivables, and claim status.
  • Support collections activities for unpaid accounts and outstanding balances.
  • Maintain accurate data entry and billing records.
  • Provide administrative support for insurance verification, follow-ups, and authorizations.

Requirements

  • Interested in US healthcare claims customer service.
  • Excellent verbal and written English communication skills.
  • Customer service experience in insurance billing.
  • HIPAA certification is a plus.
  • Strong time management skills.
  • Strong attention to detail.
  • Highly organized and computer savvy.
  • Open to working night shifts.
  • Must have a great work attitude and willingness to go the extra mile.
  • Primary system with Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher, 8 GB RAM, Windows 11 64-bit or macOS Ventura, USB noise-cancelling headset, and a camera with clear video output.
  • Backup system option with Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher, 8 GB RAM, Windows 11 64-bit or macOS Ventura, and a USB noise-cancelling headset.
  • Alternative backup power supply (UPS) capable of powering the workstation for at least 3 hours, typically 240Wh or higher, and supporting all required plugs.
  • Primary internet connection of DSL/Fiber with at least 100mb/s contracted speed.
  • Backup internet connection of at least 20mb/s via cell.
  • Recommended primary system with Intel Core i7/i9 Core or Core Ultra or AMD Ryzen 7 or higher, 16 GB RAM, Windows 11 64-bit or macOS Tahoe, USB noise-cancelling headset, and a clear video camera.
  • Recommended backup system with Intel Core i7/i9 Core or Core Ultra or AMD Ryzen 7 or higher, 16 GB RAM, Windows 11 64-bit or macOS Tahoe, USB noise-cancelling headset, and a clear video camera.
  • Recommended backup power supply (UPS) capable of powering the workstation for at least 3 hours, typically 240Wh or higher, and supporting all required plugs.
  • Recommended primary internet connection of DSL/Fiber with at least 500mb/s contracted speed.
  • Recommended backup internet connection of at least 20mb/s via cell or wired.

Benefits

  • Starting rate of $800 USD monthly.
  • Independent contractor employment type.
  • Free training.
  • Paid time offs.
  • HMO coverage.
  • Optical rewards.
  • Performance-based increase.
  • Permanent work from home.

Interested in this position?

Apply directly on the company website

Apply Now

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