Formativ Group

We are focused on enabling dynamic workflows, implementing the right application solutions, and ensuring your data is available when and where it’s needed.

Internet Software & Services

Information Technology

3 open positions

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Salesforce Certified Consultant – Public Sector / Government Cloud

2 months ago

United States

Contract

Senior

Implementation Consultant

Customer and Technical Support

Agile Azure Generative AI Git Salesforce Scrum

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Formativ Group

We are focused on enabling dynamic workflows, implementing the right application solutions, and ensuring your data is available when and where it’s needed.

Internet Software & Services

View All Jobs 3

Description

Partner with client stakeholders, business users, and delivery teams to gather, document, and validate business and functional requirements.
Design and configure Salesforce solutions across Service Cloud, Experience Cloud, and related platform technologies.
Translate business needs into scalable solutions using Flows, page layouts, validation rules, record types, approval processes, dashboards, reports, and security configurations.
Facilitate discovery sessions, workshops, backlog grooming, user story development, and solution review meetings.
Collaborate with developers, architects, QA teams, and project managers to support end-to-end solution delivery.
Support configuration and administration tasks including user setup, profiles, permission sets, workflows, automation, and environment management.
Participate in Agile/Scrum ceremonies including sprint planning, daily standups, retrospectives, backlog refinement, and release readiness activities.
Assist with testing coordination, UAT preparation, defect validation, and production deployment activities.
Support data migration and data quality efforts including imports, exports, cleansing, and validation.
Participate in client presentations, demonstrations, training sessions, and change management activities.
Ensure solutions align with Salesforce governance, security standards, and Government Cloud compliance requirements.
Collaborate with integration and technical teams to support API-driven processes and connected system workflows.
Maintain project documentation including business requirements, process flows, user stories, configuration documentation, and training materials.
Provide consultative recommendations to improve business processes, platform adoption, and user experience.

Requirements

Salesforce Administrator certification is required.
Service Cloud Consultant certification is required.
5+ years of Salesforce consulting, administration, business analysis, or solution configuration experience in enterprise environments.
Proven experience supporting Public Sector and Government Cloud Salesforce implementations.
Prior experience supporting federal, state, or local government agencies.
Strong hands-on experience with Salesforce Service Cloud.
Strong hands-on experience with Salesforce Experience Cloud.
Strong hands-on experience with Salesforce Flows and declarative automation.
Strong hands-on experience with Salesforce security and access management.
Strong hands-on experience with Salesforce reporting and dashboards.
Strong understanding of Salesforce platform capabilities, configuration, data model, and business process optimization.
Experience gathering and documenting functional requirements, user stories, process flows, and acceptance criteria.
Ability to translate business requirements into scalable Salesforce solutions while collaborating with technical delivery teams.
Experience working in Agile/Scrum delivery environments.
Strong communication, facilitation, and stakeholder management skills.
Ability to engage directly with clients and executive users.
Experience supporting regulated, compliance-driven, or government-focused environments is preferred.
Strong organizational skills with the ability to manage multiple priorities in fast-paced consulting engagements.
Platform Developer I, Experience Cloud Consultant, Salesforce Advanced Administrator, or Salesforce Business Analyst certification is a bonus.
Experience in Salesforce consulting, systems integrator, or professional services organizations is preferred.
Exposure to Salesforce Government Cloud Plus is preferred.
Familiarity with Copado, Gearset, Git, Azure DevOps, or Salesforce DevOps processes is preferred.
Exposure to MuleSoft or enterprise integration platforms is preferred.
Experience supporting Experience Cloud portals, digital experiences, and community-based solutions is preferred.
Exposure to Salesforce AI capabilities including Einstein AI, Agentforce, or GenAI-enabled Salesforce tools is preferred.
Experience supporting large-scale Salesforce migrations, modernization initiatives, or multi-org implementations is preferred.
Business process reengineering and change management experience is strongly preferred.
Candidates must reside in one of the listed U.S. states or Washington DC.
Candidates must be authorized to work for any employer in the U.S. without sponsorship.

Benefits

Estimated compensation range of $110,000 to $155,000 USD.
Eligibility for discretionary bonuses, commissions, or other incentive programs.
Comprehensive benefits package including medical, dental, and vision coverage.
401(k) retirement plan.
Paid time off.
Remote work with potential travel.
Potential for extension based on project needs and performance.

Interested in this position?

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