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Nurse Educator & Quality Assurance Specialist (Contractor)

5 months, 2 weeks ago
United States
Contract
Senior
Manual QA Tester
Quality Assurance and Testing
HIPAA
Apply Now
Everlywell

Everlywell

Everlywell offers over 30 at-home lab tests and virtual care, empowering individuals to access personalized health information and improve their quality of life.

Health Care Providers & Services
251-1K
Founded 2015
$250M raised
View All Jobs 3

Description

  • Educate interdisciplinary providers (physicians, NPs, nurses, medical assistants) on best practices, documentation standards, and evolving clinical workflows.
  • Deliver onboarding, orientation, and skills training for new clinical team members across multiple roles.
  • Create, update, and maintain training resources such as presentations, SOPs, and job aids.
  • Conduct periodic refresher trainings and workshops based on emerging trends, observed gaps, or regulatory changes.
  • Respond to provider questions regarding workflows, documentation, and standards of care.
  • Perform retrospective chart reviews of telehealth consults, documentation, and care notes to evaluate clinical accuracy and completeness.
  • Evaluate documentation for adherence to internal protocols and external standards (e.g., CMS, HEDIS, HIPAA) and for professionalism.
  • Identify patterns in documentation deficiencies or clinical deviations and recommend training or system improvements.
  • Support implementation of quality initiatives and feedback loops to drive continuous improvement and compliance.

Requirements

  • Active, unrestricted U.S. Registered Nurse (RN) license or Advanced Practice Provider (NP/PA) license.
  • Minimum of 5 years of clinical experience, including at least 2 years in education, quality, or supervisory roles.
  • Experience with telehealth, outpatient, and diagnostic care settings preferred.
  • Familiarity with clinical documentation standards, quality improvement principles, and adult learning methods.
  • Working knowledge of risk adjustment documentation requirements, including HCC coding principles, MEAT criteria, and best practices for capturing chronic and complex conditions.
  • Strong attention to detail, excellent written and verbal communication skills, and ability to give clear, constructive feedback.
  • Proficiency with digital tools such as Google Workspace, EMRs/EHRs, and learning management systems.
  • Preferred: experience in a startup, virtual care, or fast-paced healthcare organization and background in compliance, utilization review, or peer/clinical review; prior experience training multidisciplinary teams.
  • Able to work as a contractor remotely in the United States.

Interested in this position?

Apply directly on the company website

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