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Iterable & Email Marketing Ops Consultant

13 hours, 9 minutes ago
United States
Contract
Mid Level
Email Marketing Manager
Marketing and Growth
Email Marketing Salesforce
Apply Now
Epic for Kids

Epic for Kids

Epic for Kids (getepic.com) is a leading digital media brand providing unlimited access to 40,000+ high-quality books, audiobooks, and videos for kids 12 and under. With partnerships with 250 top publishers, Epic encourages kids to explore their intere...

Internet Software & Services
51-200
Founded 2013
$52M raised
View All Jobs 2

Description

  • Complete QA and launch of the new educator onboarding journey, retiring the old journey without a coverage gap.
  • Build, launch, monitor, and report on additional educator journeys in priority order.
  • Audit active Iterable journeys and campaigns for incorrect audiences, overlapping programs, and unintended sends.
  • Create and implement a pre-launch QA checklist and sign-off process for email campaigns.
  • Review and improve end-to-end email campaign intake, workflow, ownership, approvals, and checks across teams.
  • Review and implement educator and family conversion tracking in Iterable, including required product-event data.
  • Support Iterable SMS setup and define the first educator SMS use case, opt-in, and compliance requirements.
  • Map email programs across educator, school, district, family, and prospect segments and develop a two-quarter engagement roadmap.
  • Document journey logic, naming conventions, QA procedures, and troubleshooting guidance, and hand off the playbook to the Email team.
  • Provide weekly status updates and participate in weekly check-ins.

Requirements

  • 3+ years of hands-on Iterable experience, including journeys, segmentation, triggers, data feeds, and QA.
  • Lifecycle email experience across multiple user segments.
  • Experience setting up conversion or event tracking and reporting on email performance.
  • Email marketing operations experience covering campaign intake, workflows, QA, and cross-functional approvals.
  • Ability to deliver clear, practical recommendations collaboratively with an in-house team.
  • Comfort working remotely and independently.
  • Experience in EdTech, K-12, or freemium products (preferred).
  • Experience with Iterable SMS setup (preferred).
  • Experience with Salesforce and Iterable integrations (preferred).
  • Knowledge of email deliverability and domain reputation (preferred).

Benefits

  • 12-week contract engagement.
  • Remote, independent work arrangement.
  • Collaboration with a global team focused on children's education and literacy.

Interested in this position?

Apply directly on the company website

Apply Now

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