Utility Operations Associate (CTH- 6 Months)

5 days, 17 hours ago
Contract
Entry Level
Operations
Entrata

Entrata

Entrata provides a comprehensive property management software platform that integrates various property data and processes, enhancing operational efficiency and user experience for multifamily communities.

Real Estate
1001-5000
Founded 2003
$507M raised

Description

  • Review and process utility invoices for electricity, water, sewer, gas, and waste management services.
  • Verify account numbers, property details, service addresses, billing periods, meter readings, usage, and charges.
  • Identify missing information, duplicate entries, overlapping billing periods, and unusual charges.
  • Enter and maintain accurate invoice, property, utility provider, account, and meter data in designated systems.
  • Track missing or delayed invoices and follow up to ensure timely processing.
  • Apply approved allocation methods and client-specific resident-billing instructions.
  • Set up and update utility accounts in relevant systems.
  • Investigate invoice mismatches, missing bills, duplicate charges, incorrect account details, and other processing exceptions.
  • Communicate status updates on pending invoices and unresolved discrepancies.
  • Follow standard operating procedures, quality standards, approval requirements, and service-level agreements while identifying process improvements.

Requirements

  • Strong analytical skills.
  • High level of accuracy and attention to detail.
  • Ability to manage recurring deadlines.
  • Ability to follow established processes and data-handling requirements.

Interested in this position?

Apply directly on the company website

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