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Account Manager (6 Month FTC)

3 weeks, 3 days ago
Canada
Contract
Senior
Account Manager
Customer and Technical Support
Copywriting
Apply Now
DEPT®

DEPT®

DEPT® is a full-service digital agency that combines creativity, technology, and data to deliver innovative digital products and services, helping brands grow and thrive in the evolving digital landscape.

Media
1K-5K
View All Jobs 5

Description

  • Manage, draft, and review client briefs.
  • Oversee delivery of multiple campaigns and ensure deadlines are met.
  • Coordinate workflows across teams and time zones.
  • Translate client feedback clearly to designers and copywriters.
  • Prioritize team workloads and escalate issues when needed.
  • Ensure client requirements are met while protecting DEPT® brand values.
  • Develop a strong understanding of client business, strategies, objectives, audiences, and challenges.
  • Build and maintain relationships with internal stakeholders through meetings, calls, planning sessions, and reviews.
  • Maintain high standards and contribute value across projects.
  • Ensure projects are delivered on time and within budget.
  • Promote DEPT® products and services to clients.
  • Escalate internal and external issues that could affect accounts.

Requirements

  • Project management experience in creative or tech marketing.
  • Experience delivering multi-channel marketing communications, including digital.
  • Strong organization skills with the ability to manage multiple projects simultaneously.
  • Ability to work to short timeframes and meet deadlines efficiently.
  • Strategic thinking with the ability to contribute new ideas to the agency.
  • Highly motivated to learn, grow, and improve.
  • Personable, approachable, and a strong team player.
  • Moderate understanding of production and interactive processes.
  • Excellent oral and written communication skills.
  • Ability to manage and develop client and supplier relationships.
  • Basic understanding of financials and budget management.

Benefits

  • Flexible hybrid/remote working policy.
  • Annual salary of CAD $60,000–$70,000 based on experience.
  • Mental health support and company sick pay scheme.
  • 15 days of paid holiday annually plus public holidays.
  • Enhanced family-friendly policies for new parents.
  • Learning and development opportunities, including training, certifications, and growth support.
  • Buddy programme for onboarding support.
  • Access to social and cultural events, inspirational talks, and team activities.

Interested in this position?

Apply directly on the company website

Apply Now

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