Become a Freelance Luxury Brand Evaluator - Vosendorf, AT

2 months ago
Freelance
Entry Level
Customer and Technical Support

CXG

CXG provides customer sentiment analysis and consulting services to help businesses enhance customer experiences and drive growth.

Description

  • Conduct discreet evaluations of luxury brands in-store, online, or through both channels.
  • Complete purchases, returns, appointments, or other assigned mission-based interactions as part of evaluations.
  • Provide objective feedback on the customer experience through questionnaires and surveys.
  • Choose assignments that match your profile and interests.
  • Comply with project objectives and any special requirements set by the luxury brand.
  • Register on the CXG platform, complete your profile, and obtain verification before accepting assignments.
  • Review the welcome package and pass the general certification to become eligible for missions.
  • Browse and apply for available assignments through the mobile application.

Requirements

  • Must be 18 years or older.
  • Must be an existing customer of premium or luxury brands.
  • Must not be contractually engaged with any retail brands.
  • Must be punctual, organized, detail-oriented, and reliable.
  • Must be observant and passionate about customer experience.
  • No prior experience is required.
  • Must be able to provide honest feedback as a real customer.

Benefits

  • Flexible freelance work with the ability to perform several evaluations per month.
  • Ability to choose missions that align with your interests and profile.
  • Work through a mobile application to search, apply for missions, take certifications, and submit surveys.
  • Opportunity to influence brand strategy and shape the luxury market.

Interested in this position?

Apply directly on the company website

Apply Now

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