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Client Manager EMEA | Remote

1 month ago
United Kingdom, France, Poland, Portugal, Spain, United Arab Emirates
Contract
Senior
Account Manager
Customer and Technical Support
CRM
Apply Now
360dialog

360dialog

360dialog is a mobile app marketing platform and WhatsApp Business Solution Partner offering API solutions for personalized multi-channel campaigns.

Media
51-250
Founded 2012
View All Jobs 7

Description

  • Act as a trusted strategic advisor to enterprise clients and agencies.
  • Diagnose client challenges by analyzing business goals, customer journeys, and performance data.
  • Develop data-driven growth strategies tailored to industries, use cases, and customer lifecycle stages.
  • Lead Executive Business Reviews, workshops, and strategic consulting sessions.
  • Align Marketing, CRM, Agency, and Product stakeholders around shared objectives.
  • Translate complex client requirements into actionable recommendations.
  • Collaborate with internal Product, Engineering, and Commercial teams to deliver scalable solutions.
  • Build long-term executive relationships based on trust and measurable business impact.
  • Drive commercial growth by identifying new opportunities and expanding existing programs.
  • Educate clients on industry trends, best practices, and new product capabilities.

Requirements

  • Solid professional knowledge at a theoretical level.
  • Open-minded and willing to listen and learn from seniors and others.
  • Confident without being arrogant, with a learn-it-all mindset.
  • Takes responsibility for every task and seeks help proactively when needed.
  • Works actively to reach senior skill level as soon as possible.
  • Seeks and recognizes opportunities for self-growth and team growth.
  • For senior candidates: real domain expertise with state-of-the-art knowledge and experience across most aspects of the professional area.
  • For senior candidates: ability to create strategy or parts of it.
  • For senior candidates: scalable mindset and knowledge of how to design and build scalable solutions or processes.
  • For senior candidates: awareness of the difference between knowledge, skills, and real experience.

Benefits

  • Junior role budget: 3,000 EUR/month to 5,000 EUR/month, depending on experience and fit.
  • Senior role budget: 6,000 EUR/month to 8,000 EUR/month, depending on experience and fit.
  • Background check may be part of the recruitment and selection process.

Interested in this position?

Apply directly on the company website

Apply Now

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