Portuguese (Brazil) Content Operations Specialist -US (Remote)

17 hours, 31 minutes ago
Contract
Mid Level
Quality Assurance and Testing
Welo Global

Welo Global

Welo Global specializes in providing enterprise localization, AI training data, and multilingual content solutions, leveraging a portfolio of specialized global brands to meet diverse customer needs in the AI and language services industry.

Professional Services
Founded 1997

Description

  • Execute daily and advanced curation tasks for written publications and audio content.
  • Identify, document, and report bugs and errors through internal database systems.
  • Manage escalations involving metadata, content integrity, and platform quality.
  • Prioritize tasks and issues to meet established deadlines.
  • Balance workloads across a distributed team to maintain coverage.
  • Develop and maintain standard operating procedures, workflow guides, and training materials.
  • Identify process gaps and implement improvements that increase efficiency and reduce errors.
  • Follow client-specific quality standards and complete assigned work accurately.

Requirements

  • Valid authorization to work in the United States; visa sponsorship is not available.
  • Ability to work remotely from a secure home environment.
  • Native-level or fully bilingual written and spoken Portuguese and English.
  • Strong native-language skills and cultural awareness of the relevant country or region.
  • Strong organization, attention to detail, and commitment to quality.
  • Proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
  • Ability to navigate websites and networks using multiple browsers.
  • Willingness to review content that may be sensitive or offensive.
  • Strong problem-solving, time-management, prioritization, ownership, and accountability skills.
  • Comfort with repetitive tasks and quickly learning new tools and systems.

Benefits

  • $23 per hour.
  • W-2 employment, with benefits eligibility based on hours worked.
  • Remote work within the United States.
  • Monday–Friday schedule, 9:00 a.m.–5:30 p.m. PST (40 hours per week).
  • 12-month project duration with possible extension.

Interested in this position?

Apply directly on the company website

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