English into Thai Linguist (Legal & Customer Support Specialist - US/Canada Based)

3 months, 1 week ago
Freelance
Mid Level
Customer and Technical Support
Welo Global

Welo Global

Welo Global specializes in providing enterprise localization, AI training data, and multilingual content solutions, leveraging a portfolio of specialized global brands to meet diverse customer needs in the AI and language services industry.

Professional Services
Founded 1997

Description

  • Translate and review content from English into Thai while preserving the original meaning and readability for the target audience.
  • Handle legal and customer support content types as the primary scope of work.
  • Use Phrase as the CAT tool in a workflow-based open offers process.
  • Take ownership of incoming work for the account and contribute to the program’s success.
  • Perform copy editing for customer service and legal components as the primary task type.
  • Communicate the rationale behind translation decisions when needed.
  • Follow instructions such as character restrictions and style guides.
  • Support both translation and review work as required.
  • Potentially expand work to additional task types if the account scope grows.

Requirements

  • Native fluency in Thai.
  • Excellent spoken and written English communication skills.
  • Experience translating and reviewing content in legal and customer support subject matter.
  • Degree in linguistics, translation, or equivalent experience.
  • Ability to follow instructions, including character restrictions and style guides.
  • Ability to communicate effectively the rationale behind translation decisions.
  • Ability to both translate and review.
  • Well-versed in various translation and terminology tools.
  • Experience working in a multi-vendor environment is a plus.
  • Must be based in the US or Canada.

Interested in this position?

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