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Mandarin Speaker (Language Interpreter)

2 months, 1 week ago
Cambodia, Indonesia, Malaysia, Philippines, Thailand
Contract
Junior
Customer Support
Customer and Technical Support
Android iOS
Apply Now
TWO95 International

TWO95 International

TWO95 International is a global technology firm that specializes in providing comprehensive enterprise solutions, including BPM, Mobility, Cloud, Analytics, E-commerce, and Social Business, while also focusing on emerging technologies such as Generativ...

Internet Software & Services
51-250
Founded 2009
View All Jobs 51

Description

  • Interpret live conversations accurately between callers and English-speaking operators or other parties.
  • Convey messages clearly in the caller’s preferred language to ensure mutual understanding.
  • Handle calls across a range of subjects, including healthcare, government, insurance, finance, utilities, travel, hospitality, 911 emergency services, law enforcement, and general business.
  • Work from a home office in a quiet and secure environment.
  • Follow rotating night-shift schedules and client-assigned working hours within a 24/7 operation.
  • Participate in a 3-week daytime training program before starting regular shifts.
  • Maintain professionalism while handling both simple and complex, technical and non-technical calls.

Requirements

  • Fluent in English, including reading, speaking, and writing.
  • Fluent in the native language, including reading, speaking, and writing.
  • Must work from home.
  • Own a mobile phone with Android 12 or above, or iOS 15 or above.
  • Must be willing to work rotating shifts for 9 hours at any time within the client’s required schedule.
  • Must be willing to work night shift hours starting from 8 pm, 9 pm, 10 pm, 11 pm, or 12 am, with shifts changing every 3 months.
  • Must be willing to work on public holidays in a 24/7 operation.
  • Must be available for 2 rotating days off per week.
  • Open to candidates located in Malaysia, Thailand, Indonesia, the Philippines, or Cambodia.
  • 3 weeks of daytime training from Monday to Friday is provided, with a training allowance.

Benefits

  • RM30 per hour, with a minimum monthly pay of RM4,800 based on 160 hours.
  • Socso and EPF contributions.
  • Overtime pay.
  • 14 days of paid sick leave.
  • 12 days of annual leave.
  • Some Malaysia and US public holidays off.
  • Training allowance during the 3-week onboarding period.

Interested in this position?

Apply directly on the company website

Apply Now

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