Developer Engagement Team (Contract)

1 month ago
Contract
Mid Level
Customer and Technical Support
Roblox

Roblox

Roblox provides a dynamic virtual universe where users can create, share, and engage in an endless array of immersive 3D experiences, fostering creativity and social interaction among millions of players worldwide.

Internet Software & Services
1K-5K
Founded 2006

Description

  • Resolve day-to-day creator escalations and emergencies.
  • Coordinate communication between Roblox staff and creators.
  • Maintain accurate records of customer interactions and transactions.
  • Ensure timely follow-up on creator issues and requests.
  • Work up to 40 hours per week, primarily Saturday through Wednesday, with on-call availability based on business needs.

Requirements

  • Strong verbal and written communication skills.
  • Patient, positive, and customer-focused approach.
  • Effective time-management and organizational skills.
  • In-depth understanding of Roblox and its creator community.
  • Strong knowledge of Roblox Studio’s technical aspects.
  • Experience developing on Roblox or other creation platforms.

Benefits

  • Hourly pay range of $20–$25 USD.
  • Onsite office schedule is Tuesday through Thursday, with optional Monday and Friday presence.
  • Reasonable accommodations are available during the recruiting process.

Interested in this position?

Apply directly on the company website

Apply Now

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