English to Mandarin/Cantonese Interpreter

2 months ago
Contract
Junior
Customer and Technical Support
TWO95 International

TWO95 International

TWO95 International is a global technology firm that specializes in providing comprehensive enterprise solutions, including BPM, Mobility, Cloud, Analytics, E-commerce, and Social Business, while also focusing on emerging technologies such as Generativ...

Internet Software & Services
51-250
Founded 2009

Description

  • Interpret live conversations accurately between callers and English-speaking operators or other parties.
  • Convey messages clearly in the caller’s preferred language to ensure mutual understanding.
  • Handle calls involving both simple and complex subject matter across healthcare, government, insurance, finance, utilities, travel, hospitality, 911 emergency services, law enforcement, and general business.
  • Work from a quiet and secure home office environment.
  • Follow scheduled rotating night shifts and adapt to shift changes every three months.
  • Complete a 3-week daytime training program before moving into regular night-shift work.

Requirements

  • Fluency in English, including strong reading, speaking, and writing skills.
  • Proficiency in the native language, including fluent reading, writing, and speaking skills.
  • Ability to work remotely from home in a quiet and secure environment.
  • Own a mobile phone running Android 12 or above, iOS 15 or above, or a laptop with an updated operating system.
  • Willingness to work rotating night shifts for 9 hours according to the client schedule.
  • Availability to work 40 hours per week with two rotating days off.
  • Open to a 12-month contract with renewal potential.
  • Able to work from one of the supported locations: Malaysia, Thailand, Indonesia, Philippines, or Cambodia.

Benefits

  • RM30 per hour, with a minimum monthly pay of RM4,800 based on 160 hours.
  • Overtime pay.
  • SOCSO and EPF contributions.
  • 14 days of paid sick leave.
  • 12 days of annual leave.
  • Some Malaysia and US public holidays off.
  • 3 weeks of daytime training with a training allowance.

Interested in this position?

Apply directly on the company website

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