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Virtual Medical Receptionist Medical Administrative Assistant (English&Spanish)

1 week, 4 days ago
Colombia, El Salvador, Guatemala, Honduras, Nicaragua, Peru
Contract
Junior
Administrative Assistant
Customer and Technical Support
Apply Now
Staffing For Doctors

Staffing For Doctors

Staffing For Doctors provides virtual medical staffing solutions for healthcare practices, connecting them with top HIPAA-compliant candidates to enhance operational efficiency, reduce overhead costs, and improve patient care through dedicated virtual ...

Health Care Providers & Services
Founded 2025
View All Jobs 5

Description

  • Schedule new patient consultations and follow-up appointments.
  • Confirm, reschedule, and cancel patient appointments as needed.
  • Serve as the primary point of contact for patients via inbound and outbound phone calls.
  • Deliver professional, empathetic, and confident customer service to patients.
  • Assist patients with registration and appointment preparation.
  • Update patient demographics and documentation in eClinicalWorks (eCW).
  • Coordinate scheduling for Workers' Compensation and Personal Injury Protection (PIP) patients.
  • Communicate professionally with patients, attorneys, nurse case managers, employers, and referral sources when appropriate.

Requirements

  • Minimum 2 years of experience as a Medical Receptionist, Medical Administrative Assistant, Patient Care Coordinator, or similar healthcare support role.
  • Experience supporting a U.S.-based medical practice.
  • Excellent spoken English with clear pronunciation and a professional phone presence.
  • Strong customer service and interpersonal communication skills.
  • Experience managing high-volume inbound and outbound patient calls.
  • Excellent organizational, multitasking, and time management abilities.
  • Ability to work independently in a remote environment.
  • Strong attention to detail and commitment to providing an outstanding patient experience.
  • Experience with eClinicalWorks (eCW) is strongly preferred.
  • Familiarity with Workers' Compensation (Work Comp) and Personal Injury Protection (PIP) cases is preferred.
  • Experience in Pain Management, Orthopedics, Spine, Chiropractic, Physical Medicine, or other musculoskeletal specialties is preferred.

Benefits

  • Full-time contractor position at 40 hours per week.
  • Negotiable pay rate based on skillset and experience.
  • Monday through Friday schedule.
  • Work hours from 8 AM to 5 PM EST.

Interested in this position?

Apply directly on the company website

Apply Now

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