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Virtual Medical Receptionist / Medical Administrative Assistant (Bilingual)

2 weeks, 1 day ago
Colombia, Costa Rica, El Salvador, Honduras, Nicaragua, Peru
Contract
Junior
Administrative Assistant
Customer and Technical Support
Apply Now
Staffing For Doctors

Staffing For Doctors

Staffing For Doctors provides virtual medical staffing solutions for healthcare practices, connecting them with top HIPAA-compliant candidates to enhance operational efficiency, reduce overhead costs, and improve patient care through dedicated virtual ...

Health Care Providers & Services
Founded 2025
View All Jobs 5

Description

  • Answer high-volume inbound and outbound patient calls professionally and courteously.
  • Respond to patient inquiries and provide customer service support.
  • Relay messages accurately to providers and office staff.
  • Schedule, confirm, reschedule, and cancel patient appointments.
  • Manage provider calendars and send appointment reminders and scheduling updates.
  • Verify patient insurance eligibility and benefits prior to appointments.
  • Document insurance coverage information and communicate it to patients when appropriate.
  • Assist with prior authorization requests and follow up with insurance companies.
  • Enter and update patient information in the electronic medical record system.
  • Maintain accurate patient records, documentation, and communication notes while supporting general front office and administrative duties.

Requirements

  • Minimum 2 years of experience as a Medical Receptionist, Medical Administrative Assistant, Patient Care Coordinator, or similar healthcare support role.
  • Experience supporting a U.S.-based medical practice.
  • Fluent in both English and Spanish, spoken and written.
  • Strong verbal and written communication skills.
  • Experience handling inbound and outbound patient calls.
  • Experience with appointment scheduling and calendar management.
  • Insurance verification experience.
  • Basic knowledge of prior authorization processes.
  • Strong organizational skills and attention to detail.
  • Ability to work independently in a remote environment.
  • Experience with Prompt EMR is highly preferred; experience with other electronic medical record systems is also acceptable.

Benefits

  • Full-time contractor position (40 hours per week).
  • Negotiable pay rate depending on skillset and experience.
  • Monday through Friday schedule.
  • Work hours of 8 AM to 5 PM EST.

Interested in this position?

Apply directly on the company website

Apply Now

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