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Virtual Medical Receptionist / Medical Administrative Assistant (Bilingual)

4 days, 13 hours ago
Colombia, El Salvador, Guatemala, Honduras, Nicaragua, Peru
Contract
Junior
Administrative Assistant
Customer and Technical Support
Apply Now
Staffing For Doctors

Staffing For Doctors

Staffing For Doctors provides virtual medical staffing solutions for healthcare practices, connecting them with top HIPAA-compliant candidates to enhance operational efficiency, reduce overhead costs, and improve patient care through dedicated virtual ...

Health Care Providers & Services
Founded 2025
View All Jobs 5

Description

  • Answer and manage a high-volume multi-line VOIP phone system.
  • Greet patients and callers professionally and route calls to the appropriate department.
  • Take detailed messages and ensure timely delivery to the right staff members.
  • Handle patient inquiries with professionalism, empathy, and efficiency.
  • Confirm upcoming appointments and process cancellations and rescheduling requests.
  • Update provider schedules and ensure patients receive reminders and instructions.
  • Maintain accurate patient records and document patient communications in the EMR.
  • Support daily administrative workflows and assist providers and office staff with general administrative tasks.
  • Communicate with patients fluently in both English and Spanish.
  • Deliver a courteous, compassionate, and professional patient experience.

Requirements

  • Minimum 2 years of experience as a Medical Receptionist, Medical Administrative Assistant, Front Desk Coordinator, or Medical Scheduler.
  • Bilingual English and Spanish proficiency is required.
  • Experience working with a multi-line phone system.
  • Strong customer service, communication, and professional phone etiquette skills.
  • Excellent organizational, multitasking, and attention-to-detail abilities.
  • Ability to work independently in a remote environment with minimal supervision.
  • Reliable high-speed internet connection.
  • Quiet, professional home office setup.
  • Computer capable of supporting remote healthcare applications and a USB noise-canceling headset.
  • Experience with AccidentMate or OrganizedMED is preferred.
  • Experience supporting a multi-provider or enterprise medical practice is preferred.
  • Medical scheduling, appointment confirmation, patient intake, registration, and insurance verification experience are preferred.

Benefits

  • Fully remote position.
  • Full-time, stable schedule.
  • Full-time contractor role at 40 hours per week.
  • Monday through Friday schedule, 8 AM to 5 PM US Time Zone.
  • Negotiable pay rate depending on skillset and experience.
  • Opportunity to work with a well-established multi-provider medical practice.
  • Collaborative and supportive team environment.
  • Meaningful role helping patients receive quality healthcare services.

Interested in this position?

Apply directly on the company website

Apply Now

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