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Virtual Medical Receptionist / Insurance Verification Specialist

1 month, 3 weeks ago
Colombia, El Salvador, Guatemala, Honduras, Nicaragua, Peru
Contract
Junior
Customer Support
Customer and Technical Support
Apply Now
Staffing For Doctors

Staffing For Doctors

Staffing For Doctors provides virtual medical staffing solutions for healthcare practices, connecting them with top HIPAA-compliant candidates to enhance operational efficiency, reduce overhead costs, and improve patient care through dedicated virtual ...

Health Care Providers & Services
Founded 2025
View All Jobs 2

Description

  • Answer inbound patient calls professionally and serve as the first point of contact.
  • Schedule, confirm, reschedule, and cancel new patient and follow-up appointments.
  • Collect and update patient demographic and insurance information.
  • Complete patient registration and intake and ensure records are accurate before visits.
  • Respond to patient questions about appointments, insurance coverage, and office procedures.
  • Route patient messages and concerns to the appropriate team members.
  • Verify insurance eligibility and benefits for upcoming appointments.
  • Confirm copays, deductibles, coinsurance, and coverage limitations.
  • Determine whether prior authorization is required and document requirements for the clinical team.
  • Maintain accurate patient records and document communications in MD Land EMR.

Requirements

  • Minimum 2 years of experience in a medical receptionist, medical administrative, patient care coordinator, or similar healthcare administrative role.
  • Experience handling high-volume inbound patient calls.
  • Strong appointment scheduling and patient intake experience.
  • Extensive insurance verification experience.
  • Knowledge of insurance eligibility, copays, deductibles, coinsurance, and authorization requirements.
  • Excellent English communication skills with a professional phone presence.
  • Ability to work independently in a remote environment.
  • Strong organizational, multitasking, and time-management skills.
  • Experience using MD Land EMR (preferred).
  • Experience using Availity and NaviNet, gastroenterology or internal medicine experience, and bilingual English/Spanish ability (preferred).

Benefits

  • Full-time contractor position (40 hours per week).
  • Negotiable pay rate based on skillset and experience.
  • Monday through Friday schedule.
  • 8 AM to 5 PM EST schedule.

Interested in this position?

Apply directly on the company website

Apply Now

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