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Offboarding Specialist EMEA - 2-Year Fixed-Term Contractor

3 weeks, 2 days ago
Europe
Contract
Junior
Human Resources
Operations
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Description

  • Manage employee terminations and voluntary resignations end-to-end within required timelines.
  • Serve as the primary point of contact for clients throughout the offboarding process.
  • Conduct preliminary client calls to clarify termination requests, next steps, risks, and expectations.
  • Prepare, review, and coordinate termination letters, warning letters, separation documents, and related paperwork.
  • Track multiple active cases at once, including deadlines, follow-ups, documentation, and outstanding actions.
  • Coordinate with Legal, Payroll, Finance, HR, and other internal teams to resolve cases compliantly.
  • Support escalated and sensitive cases, including disputes and matters involving external legal counsel.
  • Handle difficult conversations with professionalism, empathy, and confidence.
  • Identify risks, blockers, and missing information early and act before they affect timelines.
  • Maintain accurate case records and archive employee information and documentation properly.
  • Support deposit refunds and other offboarding-related financial processes when needed.
  • Share knowledge and best practices to improve offboarding processes and the client and employee experience.

Requirements

  • 2+ years of experience in Offboarding, Employee Relations, HR Operations, Employee Lifecycle, or a similar role.
  • Hands-on experience managing employee terminations and resignations; end-to-end case ownership is strongly preferred.
  • Experience supporting employees across European markets and navigating local employment requirements is highly desirable.
  • Good understanding of termination processes, notice requirements, separation documentation, and employment compliance principles.
  • Experience managing multiple cases, tickets, or employee requests in a deadline-driven environment.
  • Strong organizational skills and attention to detail.
  • Excellent written and verbal communication skills.
  • Demonstrated ability to manage challenging conversations, escalations, and sensitive employee situations professionally.
  • Strong customer focus and ability to manage expectations around timelines, costs, and legal requirements.
  • Proactive problem-solving mindset with the ability to anticipate questions, risks, and next steps.
  • Comfortable collaborating with Legal and other cross-functional teams on complex cases.
  • Experience in EOR, global employment, HR outsourcing, HR tech, or international HR operations is a plus.
  • Bachelor's degree in Human Resources, Business Administration, or a related field is preferred but not required with equivalent practical experience.

Benefits

  • Competitive salary.
  • Asynchronous working environment.
  • Remote-first company environment, or hybrid depending on the role.
  • Ability to work from abroad for a short period of time.
  • Growth opportunities within the company.
  • New joiners receive necessary hardware from day one.

Interested in this position?

Apply directly on the company website

Apply Now

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