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Customer Service Representative - Remote & 19 plus Hourly

3 weeks ago
United States
Contract
Junior
Customer Support
Customer and Technical Support
Apply Now
NoGigiddy

NoGigiddy

NoGigiddy is the ultimate on-demand gig platform connecting workers to multiple gig opportunities, offering flexibility and empowerment in the gig economy.

Professional Services
1-10
View All Jobs 66

Description

  • Act as the first point of contact for gig workers, answering inquiries and resolving issues promptly.
  • Provide detailed information about the platform and services to gig workers and potential users.
  • Assist users in navigating the application and connecting with available shifts.
  • Document and track customer interactions and issues in the CRM system.
  • Collaborate with team members to identify recurring issues and suggest process improvements.
  • Maintain a positive and empathetic attitude toward gig workers at all times.
  • Stay updated on industry trends and platform changes to provide accurate and timely information.

Requirements

  • High school diploma or equivalent; additional education in customer service or a related field is a plus.
  • Proven experience in a customer service role, preferably in a remote setting.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and keen attention to detail.
  • Ability to multitask and manage time efficiently in a fast-paced environment.
  • Familiarity with CRM systems and customer service software is preferred.
  • A passion for supporting gig workers and improving their overall experience.

Benefits

  • Remote work opportunity.
  • Competitive pay at $19 per hour.

Interested in this position?

Apply directly on the company website

Apply Now

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