PH - Virtual Professional

2 months, 2 weeks ago
Contract
Junior
Customer and Technical Support

MOD Careers

MOD Careers is a remote hiring and virtual assistant career platform that promotes global talent and remote opportunities, especially for people in Morocco, Peru, and the Philippines. It appears focused on staffing virtual assistants into remote roles with international companies and is tied to MyOutDesk, LLC.

Remote staffing / virtual assistant recruiting / outsourcing

Description

  • Provide remote administrative support for client day-to-day operations.
  • Manage workflows and help keep business processes running smoothly.
  • Support client communications in a professional and timely manner.
  • Assist with project and task execution across multiple business functions.
  • Coordinate transactions and related administrative activities when needed.
  • Help improve operational efficiency through organized and consistent execution.
  • Manage multiple priorities independently in a fast-paced virtual environment.
  • Contribute to an exceptional client experience through proactive support.

Requirements

  • Bachelor’s degree in Business Administration, Management, or a related field.
  • Minimum 3 years of professional experience in administrative support, virtual assistant, or related client-facing support roles such as customer service, sales support, or operations support.
  • At least 3 years of experience supporting U.S.-based clients.
  • Proven ability to manage multiple priorities, meet deadlines, and work independently in a fast-paced environment.
  • Demonstrated experience improving processes, streamlining workflows, or supporting business efficiency.
  • Strong written and verbal English communication skills with a high level of professionalism.
  • Hands-on experience with CRM platforms such as Salesforce, HubSpot, Follow Up Boss, KVCore, or similar systems.
  • Proficiency in Google Workspace and/or Microsoft Office.
  • Experience with virtual communication tools such as Zoom, Google Meet, or Microsoft Teams.
  • Preferred experience with project and task management tools such as Asana, Trello, ClickUp, or Monday.com.
  • Preferred familiarity with transaction management tools such as Dotloop, Skyslope, or TransactionDesk.
  • Preferred experience using AI-powered tools such as ChatGPT, Claude, or workflow automation tools to improve productivity.
  • Preferred familiarity with creative tools such as Canva or Photoshop.
  • Highly organized with strong time management and prioritization skills.
  • Proactive, resourceful, and able to anticipate needs and take initiative.
  • Strong problem-solving and critical thinking abilities.
  • Comfortable working independently in a remote environment with minimal supervision.
  • Adaptable and able to quickly learn new tools, systems, and processes.
  • Committed to delivering an exceptional client experience.

Benefits

  • $400 placement bonus after successfully completing your first 30 days with your first MOD client.
  • Independent Contractor Referral Program with earnings of up to $330 for each successful referral.
  • MOD Cash Advance Program available after 6 months of active service.
  • Comprehensive HMO coverage for you and 1 dependent starting after 6 months of active service.
  • Dental benefits through Maxicare Dental Hub.
  • Optical reimbursement for HMO principal members.
  • Group life insurance with accidental death and dismemberment coverage.
  • Maternity reimbursement for normal and Caesarean delivery.
  • 6 paid U.S. holidays.
  • 7 additional vacation leave credits after 10 months of active service.
  • 7 additional sick leave credits after 1 year of active service.
  • Unlimited learning opportunities through MODUniversity.
  • Diverse, inclusive, and supportive workplace environment.

Interested in this position?

Apply directly on the company website

Apply Now

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