RemoteLeads Logo
Sign Up Sign In

Affiliate EAP Counsellor (Network Partnership)

3 weeks, 2 days ago
India
Freelance
Junior
Customer Success
Customer and Technical Support
Apply Now
Lyra Health

Lyra Health

Lyra Health is a global leader in mental health benefits, connecting companies and employees to world-class therapists and coaches. Their innovative platform offers fast, reliable access to evidence-based care for organizational well-being.

Health Care Providers & Services
1K-5K
Founded 2015
$627M raised
View All Jobs 3

Description

  • Deliver high-quality counselling through in-person, virtual, and telephonic modalities.
  • Provide short-term, solution-focused therapy tailored to workplace wellness and employee care timelines.
  • Complete all case notes within Lyra’s required 24-hour documentation window.
  • Maintain clinical notes that meet global quality standards and audit protocols.
  • Verify all client interactions through Lyra’s official notice system before initiating treatment.
  • Identify high-risk cases, crises, and clinical red flags, and follow emergency SLAs.
  • Adhere to Lyra’s direct-transaction policy and avoid any direct billing or payment collection from employees.
  • Maintain strict professional boundaries and comply with the non-solicitation policy.
  • Collaborate with internal operations and clinical oversight teams to support care outcomes.
  • Uphold confidentiality, compliance procedures, and agreed-upon service level agreements.

Requirements

  • Master’s degree or higher in Counseling Psychology, Clinical Psychology, MPhil, or PhD.
  • Valid professional license or registration to practice counseling in India.
  • Minimum of 2 years of post-qualification clinical experience after completing a Master’s degree.
  • Prior experience as an EAP service provider is highly preferred.
  • Strong understanding of short-term, solution-focused therapeutic models.
  • Experience in EAP services and workplace wellness.
  • Experience supporting stress management and occupational burnout, relationship and interpersonal issues, grief and bereavement, or family/play therapy is preferred.
  • Exceptional clinical skills with a commitment to evidence-based practice and clinical integrity.
  • Strong organizational, documentation, and administrative discipline.
  • Adaptive verbal and written communication skills with the ability to build therapeutic alliances across multiple modalities.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

INFUSE

Client Success Representative (Remote, Contract)

INFUSE 251-1K Professional Services

INFUSE is hiring a Client Success Specialist to manage client relationships and coordinate delivery of services for a diverse B2B customer base.

Bulgaria Contract Junior Customer Success
5 days, 17 hours ago
INFUSE

Client Success Representative (Remote, Contract)

INFUSE 251-1K Professional Services

INFUSE is hiring a Client Success Specialist to manage client relationships and support solution delivery across a variety of industries in a fast-paced, client-focused environment.

Latvia Contract Junior Customer Success
5 days, 17 hours ago
INFUSE

Client Success Representative (Remote, Contract)

INFUSE 251-1K Professional Services

INFUSE is hiring a Client Success Specialist to manage client relationships and coordinate delivery of solutions for a global B2B demand generation company.

Croatia Contract Junior Customer Success
5 days, 17 hours ago
INFUSE

Client Success Representative (Remote, Contract)

INFUSE 251-1K Professional Services

INFUSE is hiring a Client Success Specialist to manage client relationships and support timely solution delivery across a dynamic, cross-functional B2B environment.

Ukraine Contract Junior Customer Success
1 week ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers