Billing Specialist

12 hours, 2 minutes ago
Contract
Junior
Customer and Technical Support
Kasa

Kasa

Kasa provides a range of professionally managed apartment and hotel accommodations at reasonable prices, designed to offer a comfortable and tech-enabled hospitality experience for both short and long stays.

Hotels, Restaurants & Leisure
251-1K
Founded 1996
$50M raised

Description

  • Perform recurring billing audits and adjust reservation data for financial accuracy.
  • Contact guests by email, phone, text, and SMS to resolve billing and payment inquiries.
  • Collaborate with Communications, Reservations, and Portfolio teams to correct reservation reporting errors.
  • Process payments for unique reservation circumstances and long-term stays.
  • Manage payment plans for long-term stays.
  • Support billing-related activities during new building transitions.
  • Help resolve billing issues involving distribution partners.
  • Develop and improve billing processes and reservation financial accuracy.

Requirements

  • At least one year of experience in administration, night or sales audit, accounts receivable, billing, or a related field.
  • Proficiency with Microsoft Excel and/or Stripe.
  • Accounting experience is preferred but not required.
  • Excellent attention to detail and strong time-management skills.
  • Ability to work independently while maintaining efficiency across multiple ongoing processes.
  • Proactive, decisive approach to problem-solving.
  • Strong teamwork and collaboration skills.
  • Hospitality industry experience is preferred.
  • Experience working with both small and enterprise companies is preferred.
  • Must be based in the Philippines and available for overnight hours, generally Tuesday through Saturday.

Benefits

  • Fully remote work arrangement.
  • Starting base pay of $8.50.
  • Opportunity to work with a global, cross-functional Guest Experience team.

Interested in this position?

Apply directly on the company website

Apply Now

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