Customer Success Representative (Remote, Contract)

14 hours, 3 minutes ago
Contract
Junior
Customer and Technical Support
INFUSE

INFUSE

INFUSE delivers buyer-first demand & lead generation that accelerates pipeline velocity & buying group activation. Identify buying groups, engage across channels, and drive measurable ROI.

Professional Services
251-1K
Founded 2012

Description

  • Build and maintain strong, long-lasting client relationships.
  • Ensure timely and successful delivery of solutions based on client needs and objectives.
  • Communicate progress on monthly and quarterly initiatives to internal and external stakeholders.
  • Identify growth opportunities within the territory and collaborate with sales teams to support attainment.
  • Assist with challenging client requests and issue escalations.
  • Support administrative and operational tasks such as data entry, system updates, and schedule management.

Requirements

  • Proven track record of managing client relationships, preferably in hospitality, client success, or sales.
  • Strong communication and interpersonal skills.
  • Ability to handle multiple tasks with attention to detail in a fast-paced environment.
  • Empathetic understanding of client needs and the ability to address them effectively.
  • Ability to address challenges and proactively offer solutions.
  • Experience working in a related field is preferred.
  • Ability to manage priorities effectively.
  • Comfort working across internal teams and client-facing responsibilities.

Benefits

  • Opportunity for professional growth.
  • Exposure to a variety of industries and clients.
  • Supportive team environment.
  • Work that directly contributes to client satisfaction and company success.
  • Recognition for ambitions and contributions.

Interested in this position?

Apply directly on the company website

Apply Now

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