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Senior Salesforce Administrator

4 days, 14 hours ago
Bangladesh, India, Philippines, Singapore
Contract
Senior
Salesforce Developer
Software Development
CRM Salesforce
Apply Now
Gramian Consultancy Group

Gramian Consultancy Group

Professional Services
View All Jobs 14

Description

  • Serve as the first point of contact for Salesforce user support.
  • Manage Salesforce user provisioning, de-provisioning, and access requests.
  • Troubleshoot user access, visibility issues, and standard Salesforce errors.
  • Maintain roles, profiles, permission sets, sharing rules, and security settings.
  • Perform routine Salesforce configuration, including fields, page layouts, list views, and reports.
  • Support data quality through imports, exports, cleanup, and maintenance activities.
  • Monitor Salesforce Flows, Validation Rules, and standard automations.
  • Escalate complex platform issues to Product or Engineering teams when needed.
  • Document troubleshooting guides, support processes, and standard operating procedures.
  • Support Sales, Operations, and Go-to-Market teams in day-to-day Salesforce usage.

Requirements

  • 5–7 years of hands-on experience as a Salesforce Administrator.
  • Strong knowledge of Salesforce administration and CRM operations.
  • Experience with user access management, roles, profiles, permission sets, and sharing rules.
  • Solid understanding of Salesforce standard objects, including Leads, Contacts, Accounts, and Opportunities.
  • Experience troubleshooting Salesforce access, visibility, and standard system errors.
  • Ability to perform declarative Salesforce configuration, including fields, layouts, reports, and list views.
  • Experience supporting Salesforce data quality through imports, exports, and maintenance.
  • Strong written and verbal English communication skills.
  • Experience in large-scale technology companies or products with 1M+ users/downloads is strongly preferred.

Interested in this position?

Apply directly on the company website

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