Lead Risk Advisor Assistant

2 months, 2 weeks ago
Contract
Senior
Customer and Technical Support
Fresh Prints

Fresh Prints

Fresh Prints specializes in providing custom apparel and promotional products, offering over 1000 designs and 500 branded items tailored to the latest retail fashion trends, with a focus on serving student groups and organizations across various campuses.

Textiles, Apparel & Luxury Goods
251-1K
Founded 2009

Description

  • Serve as the primary operational support for one or more Risk Advisors and manage day-to-day account tasks.
  • Prepare, review, and help finalize insurance quotations, proposals, renewals, and endorsements.
  • Maintain accurate data across insurance systems, CRMs, and editable PDF documents.
  • Audit and update client records and policy information to preserve data integrity.
  • Prepare, review, and issue certificates of insurance and related policy documents.
  • Gather, organize, and validate client data and supporting documentation for insurance applications.
  • Monitor billing activities with clients and carriers and flag discrepancies proactively.
  • Track outstanding documentation, policy subjectivities, and compliance requirements through completion.
  • Draft and send professional communications to clients and carriers on behalf of the Risk Advisor.
  • Review work completed by junior assistants or support staff and identify process improvements.

Requirements

  • Strong experience with commercial and business insurance is required.
  • Proven experience working directly with underwriters on manually underwritten commercial policies, including submissions, follow-ups, and revisions.
  • Advanced knowledge of insurance terminology, documentation, and workflows.
  • Hands-on experience with insurance management systems and CRMs.
  • Proven track record of managing multiple client accounts with high service standards.
  • Leadership mindset with the ability to take ownership and guide others when needed.
  • Highly detail-oriented, quality-focused, and able to manage multiple priorities.
  • High learning agility, adaptability, and problem-solving ability.
  • Strong work ethic, reliability, and accountability.
  • Ability to work 5 days a week, including one weekend day, with 2 consecutive days off.
  • Availability to work 9am to 6pm EST.
  • Location in the Philippines or India for remote work.
  • Front experience is a plus.

Benefits

  • Competitive salary.
  • Opportunity to build valuable skills in the insurance industry.
  • Stable, long-term remote position.
  • Supportive team environment with training provided.
  • Growth potential for high performers.

Interested in this position?

Apply directly on the company website

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