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Client Success Associate, Contractor

2 months ago
Egypt
Contract
Junior
Customer Success
Project and Program Management
CRM Salesforce
Apply Now
FiscalNote

FiscalNote

FiscalNote is the leading provider of global policy and market intelligence, empowering organizations with AI-driven insights to navigate complex governmental landscapes.

Diversified Financial Services
251-1K
Founded 2013
View All Jobs 3

Description

  • Partner with Account Managers and the Client Success team to support senior executive client engagement and retention across EMEA.
  • Coordinate client outreach, executive planning sessions, and client calls from scheduling through delivery.
  • Plan and execute virtual and in-person client events, executive roundtables, roadshows, and market briefings.
  • Serve as a coordination point between clients, analysts, and commercial team members to deliver a seamless client experience.
  • Track client engagement activities and ensure timely follow-up and completion of commitments.
  • Support client onboarding and adoption of FrontierView services and resources.
  • Prepare client presentations, briefing materials, meeting agendas, and event communications.
  • Monitor client engagement trends and identify opportunities to increase service utilization.
  • Maintain accurate records of client interactions, activities, and engagement metrics in Salesforce and other internal systems.
  • Support regional and global commercial initiatives, strategic projects, events, and client campaigns as needed.

Requirements

  • Bachelor's degree or equivalent work experience in business, economics, international affairs, communications, marketing, or a related field.
  • 1-3 years of experience in client success, client services, account coordination, project management, events, consulting support, or a related client-facing role.
  • Experience managing multiple projects and stakeholders simultaneously in a fast-paced environment.
  • Strong organizational and time-management skills with exceptional attention to detail.
  • Ability to work independently and effectively in a remote environment.
  • Excellent written and verbal communication skills.
  • Interest in global markets, economics, geopolitics, and client business challenges.
  • Strong problem-solving skills and a proactive mindset.
  • Comfortable interacting with senior-level stakeholders and executives.
  • Professional, self-motivated, highly dependable, and accountable.
  • Experience supporting events, executive briefings, webinars, or client programs is a plus.
  • Familiarity with Salesforce, CRM systems, or project management tools is a plus.
  • English fluency required; Arabic fluency is a plus.

Benefits

  • Remote work based in Egypt with temporarily virtual interviewing and onboarding.
  • 6-12 month contract with potential for extension.
  • Competitive salaries.
  • Retirement accounts.
  • Equity packages.
  • Comprehensive benefits packages aligned with regional requirements and expectations.
  • Flexibility and benefits that support well-being and work-life balance.

Interested in this position?

Apply directly on the company website

Apply Now

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