Client Success Associate, Contractor

3 weeks, 3 days ago
Contract
Junior
Project and Program Management
FiscalNote

FiscalNote

FiscalNote is the leading provider of global policy and market intelligence, empowering organizations with AI-driven insights to navigate complex governmental landscapes.

Diversified Financial Services
251-1K
Founded 2013

Description

  • Partner with Account Managers and the Client Success team to support senior executive client engagement and retention across EMEA.
  • Coordinate client outreach, executive planning sessions, and client calls from scheduling through delivery.
  • Plan and execute virtual and in-person client events, executive roundtables, roadshows, and market briefings.
  • Serve as a coordination point between clients, analysts, and commercial team members to deliver a seamless client experience.
  • Track client engagement activities and ensure timely follow-up and completion of commitments.
  • Support client onboarding and adoption of FrontierView services and resources.
  • Prepare client presentations, briefing materials, meeting agendas, and event communications.
  • Monitor client engagement trends and identify opportunities to increase service utilization.
  • Maintain accurate records of client interactions, activities, and engagement metrics in Salesforce and other internal systems.
  • Support regional and global commercial initiatives, strategic projects, events, and client campaigns as needed.

Requirements

  • Bachelor's degree or equivalent work experience in business, economics, international affairs, communications, marketing, or a related field.
  • 1-3 years of experience in client success, client services, account coordination, project management, events, consulting support, or a related client-facing role.
  • Experience managing multiple projects and stakeholders simultaneously in a fast-paced environment.
  • Strong organizational and time-management skills with exceptional attention to detail.
  • Ability to work independently and effectively in a remote environment.
  • Excellent written and verbal communication skills.
  • Interest in global markets, economics, geopolitics, and client business challenges.
  • Strong problem-solving skills and a proactive mindset.
  • Comfortable interacting with senior-level stakeholders and executives.
  • Professional, self-motivated, highly dependable, and accountable.
  • Experience supporting events, executive briefings, webinars, or client programs is a plus.
  • Familiarity with Salesforce, CRM systems, or project management tools is a plus.
  • English fluency required; Arabic fluency is a plus.

Benefits

  • Remote work based in Egypt with temporarily virtual interviewing and onboarding.
  • 6-12 month contract with potential for extension.
  • Competitive salaries.
  • Retirement accounts.
  • Equity packages.
  • Comprehensive benefits packages aligned with regional requirements and expectations.
  • Flexibility and benefits that support well-being and work-life balance.

Interested in this position?

Apply directly on the company website

Apply Now

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