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Account Manager (6 Month FTC)

3 weeks, 5 days ago
Canada
Contract
Senior
Account Manager
Customer and Technical Support
Digital Marketing
Apply Now
DEPT®

DEPT®

DEPT® is a full-service digital agency that combines creativity, technology, and data to deliver innovative digital products and services, helping brands grow and thrive in the evolving digital landscape.

Media
1K-5K
View All Jobs 6

Description

  • Manage, draft, and review internal and client briefs.
  • Coordinate multiple campaigns, ensuring deadlines, budgets, and success criteria are met.
  • Manage workflows across time zones and maintain clear communication between teams.
  • Translate client feedback into actionable direction for designers and copywriters.
  • Prioritize team workloads, monitor capacity, and escalate issues when needed.
  • Maintain knowledge of clients’ businesses, strategies, brands, audiences, and challenges to advise on communications solutions.
  • Build strong relationships with internal stakeholders, clients, and suppliers through meetings, planning sessions, and reviews.
  • Maintain quality standards while ensuring client requirements align with DEPT® brand values.
  • Promote DEPT® products and services to clients and escalate account risks or opportunities to senior management.

Requirements

  • Project management experience in creative or technology marketing.
  • Experience delivering multi-channel marketing communications, including digital campaigns.
  • Ability to manage multiple projects, schedules, and priorities in short timeframes.
  • Strategic thinking and the ability to contribute new ideas to an agency environment.
  • Strong oral and written communication skills.
  • Moderate understanding of production and interactive processes.
  • Excellent planning, organizational, and workload management skills.
  • Ability to manage and develop client and supplier relationships.
  • Basic understanding of financials and budget management.
  • Motivation to learn, grow, improve, and contribute as a collaborative team player.

Benefits

  • Six-month fixed-term employee contract with likely extension.
  • Remote/flexible hybrid working policy in Vancouver.
  • CAD $60,000–$70,000 anticipated annual salary range, based on experience and impact.
  • 15 days of paid holiday annually plus public holidays.
  • Mental health support and company sick pay.
  • Enhanced family-friendly policies for new parents.
  • Learning and development opportunities, including training, certifications, talks, and a buddy program.
  • Social and cultural events, office refreshments, and participation in DEPT® Cares Month.

Interested in this position?

Apply directly on the company website

Apply Now

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