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Become a Freelance Luxury Brand Evaluator - Oberhausen, DE

1 month, 2 weeks ago
Germany
Freelance
Entry Level
Customer Success
Customer and Technical Support
Apply Now

CXG

CXG provides customer sentiment analysis and consulting services to help businesses enhance customer experiences and drive growth.

View All Jobs 49

Description

  • Conduct discreet evaluations of luxury brands in-store, online, or through a combination of both channels.
  • Visit stores, make purchases, return items, or book appointments as part of assigned evaluations.
  • Provide objective feedback about each customer experience through a questionnaire.
  • Select assignments that match personal profile and interests.
  • Complete all questionnaires after each evaluation.
  • Follow project objectives and any special instructions provided by the luxury brand client.

Requirements

  • Must be an existing customer of premium and luxury brands.
  • Must not be contractually engaged with any retail brands to preserve evaluation integrity and objectivity.
  • Must be punctual, organized, detail-oriented, and reliable.
  • Must be observant and passionate about customer experience.
  • No prior experience is required.
  • Must be willing to provide honest feedback as a real customer.
  • Must be able to register on the CXG platform and complete the general certification process.

Benefits

  • Flexible freelance work with the ability to choose assignments that interest you.
  • Opportunity to work from a mobile application and manage missions on the go.
  • Chance to influence brand strategies and shape the luxury customer experience.
  • Access to evaluations across a wide range of luxury sectors, including fashion, jewelry, cosmetics, watches, and automobiles.

Interested in this position?

Apply directly on the company website

Apply Now

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