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Technical Delivery Manager

2 months, 1 week ago
United States
Contract
Senior
Technical Project Manager
Software Development
Google Tag Manager Next.js React Sanity SEO
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Clay

Clay

Clay is a San Francisco-based UX design and branding agency that partners with top companies to create transformative digital experiences and brand identities.

Software
11-50
Founded 2016
View All Jobs 2

Description

  • Represent Clay in enterprise client calls covering deployment, integrations, performance, security, compliance, and infrastructure topics.
  • Act as a bridge between client stakeholders and Clay's development team.
  • Prepare client-facing technical documentation, including implementation approaches, platform recommendations, technical requirements, and integration overviews.
  • Review technical documentation before client delivery and identify gaps, inconsistencies, or missing information.
  • Respond to client questions regarding security, analytics, integrations, hosting, and platform capabilities.
  • Evaluate and document technology platform recommendations, including CMS selection and migration considerations.
  • Support discussions around SSO, identity management, hosting infrastructure, and deployment planning.
  • Facilitate release planning discussions and coordinate between client stakeholders and Clay's development team.
  • Conduct post-launch reviews and prepare supporting reports and documentation.
  • Support analytics, privacy, and localization initiatives by coordinating requirements, validating implementations, and gathering information for client and internal teams.

Requirements

  • Experience serving as a technical point of contact between clients and engineering or delivery teams.
  • Experience leading technical discussions with enterprise stakeholders.
  • Experience creating technical documentation for client-facing projects.
  • Ability to translate technical discussions into clear, structured, and professional documentation.
  • Strong understanding of modern web platforms and architectures, including Next.js / React-based websites.
  • Familiarity with headless CMS platforms such as Sanity and website migration projects.
  • Experience with analytics and tag management tools such as GA4, GTM, Heap, or similar.
  • Understanding of technical SEO, website performance validation, and post-launch support activities.
  • Familiarity with privacy and consent management solutions such as OneTrust.
  • Understanding of hosting environments, CDNs, third-party integrations, and authentication systems such as SSO, Okta, and Azure AD.
  • Attention to detail and ability to identify risks, gaps, and implementation considerations before they impact delivery.
  • Strong client-facing English, both written and spoken.
  • Experience in a design or development agency environment is a plus.
  • Familiarity with WCAG accessibility standards is a plus.
  • Experience with enterprise CMS, e-commerce, ticketing, or CRM platforms is a plus.
  • Exposure to enterprise SEO or performance monitoring tools is a plus.

Benefits

  • Remote project-based role.
  • Collaboration with distributed teams and enterprise clients.
  • US time zone overlap required.

Interested in this position?

Apply directly on the company website

Apply Now

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