Senior Manager, Business Solutions

1 month, 2 weeks ago
Contract
Senior
Sales and Business Development
Aspire Software

Aspire Software

Aspire Software specializes in vertical acquisition software, focusing on nurturing, enhancing, and growing a diverse portfolio of businesses by providing them with the necessary resources and expertise to maximize their growth potential.

Internet Software & Services
251-1K
Founded 2016

Description

  • Lead day-to-day operations for TA Scan and OpenTA, including data quality assurance, compliance workflows, platform maintenance, and cross-team coordination.
  • Manage and mentor a small team handling operations and data analysis work.
  • Oversee QA across platform environments, review automated test results, identify anomalies, and coordinate fixes with development.
  • Maintain and update platform manuals and operational documentation.
  • Manage client relationships end-to-end, including technical setup, onboarding, training, business reviews, and support ticket resolution.
  • Monitor account health to identify risks, training needs, and engagement opportunities that support renewals.
  • Support the sales team with demos, RFP responses, prospect analyses, trial-period support, and conferences.
  • Collaborate with marketing and product teams on platform messaging, product positioning, and sales enablement materials.
  • Support other duties as assigned.

Requirements

  • Bachelor’s degree or equivalent experience in Life Sciences, Biomedical Sciences, Data Science, Information Management, or a related field.
  • 5+ years of experience in data operations, client success, or business solutions within pharma, biotech, or clinical data technology.
  • Strong understanding of clinical trial processes, disease groups, and the pharma/biotech commercial landscape; knowledge of MeSH is a plus.
  • Demonstrated experience managing or coordinating a team in a flat or fast-moving organization.
  • Excellent English communication skills, both verbal and written; additional languages are an asset.
  • Proficiency in MS Office, including Excel, Word, and PowerPoint.
  • Basic SQL knowledge or familiarity with JIRA, HubSpot, Salesforce, or SpiraTest is a plus.
  • Experience in a startup or scale-up environment is strongly preferred.
  • Comfort working independently across multiple workstreams with limited supervision.
  • Experience using AI tools or AI-assisted workflows to improve efficiency and scale is a strong plus.
  • Exposure to marketing, product positioning, or content strategy is a plus.

Interested in this position?

Apply directly on the company website

Apply Now

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