Aspire Software

Aspire Software specializes in vertical acquisition software, focusing on nurturing, enhancing, and growing a diverse portfolio of businesses by providing them with the necessary resources and expertise to maximize their growth potential.

Internet Software & Services

Information Technology

251-1K (720)

Founded 2016

2 open positions

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Senior Manager, Business Solutions

3 weeks, 6 days ago

South Africa

Contract

Senior

Business Development

Sales and Business Development

HubSpot JIRA Salesforce SQL

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Aspire Software

Internet Software & Services

251-1K

Founded 2016

View All Jobs 2

Description

Lead day-to-day operations for TA Scan and OpenTA, including data quality assurance, compliance workflows, platform maintenance, and cross-team coordination.
Manage and mentor a small team handling operations and data analysis work.
Oversee QA across platform environments, review automated test results, identify anomalies, and coordinate fixes with development.
Maintain and update platform manuals and operational documentation.
Manage client relationships end-to-end, including technical setup, onboarding, training, business reviews, and support ticket resolution.
Monitor account health to identify risks, training needs, and engagement opportunities that support renewals.
Support the sales team with demos, RFP responses, prospect analyses, trial-period support, and conferences.
Collaborate with marketing and product teams on platform messaging, product positioning, and sales enablement materials.
Support other duties as assigned.

Requirements

Bachelor’s degree or equivalent experience in Life Sciences, Biomedical Sciences, Data Science, Information Management, or a related field.
5+ years of experience in data operations, client success, or business solutions within pharma, biotech, or clinical data technology.
Strong understanding of clinical trial processes, disease groups, and the pharma/biotech commercial landscape; knowledge of MeSH is a plus.
Demonstrated experience managing or coordinating a team in a flat or fast-moving organization.
Excellent English communication skills, both verbal and written; additional languages are an asset.
Proficiency in MS Office, including Excel, Word, and PowerPoint.
Basic SQL knowledge or familiarity with JIRA, HubSpot, Salesforce, or SpiraTest is a plus.
Experience in a startup or scale-up environment is strongly preferred.
Comfort working independently across multiple workstreams with limited supervision.
Experience using AI tools or AI-assisted workflows to improve efficiency and scale is a strong plus.
Exposure to marketing, product positioning, or content strategy is a plus.

Interested in this position?

Apply directly on the company website

Apply Now

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