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English to Lao Review Lead for UI, Marketing & Product Content

15 hours, 21 minutes ago
United States, Canada, United Kingdom, Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Lithuania, Netherlands, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland, Mexico, Argentina, Brazil, Chile, Colombia, Costa Rica, El Salvador, Guatemala, Peru, Egypt, Israel, Qatar, Saudi Arabia, Turkey, United Arab Emirates, China, India, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, Vietnam, Australia, New Zealand, Ghana, Kenya, Nigeria, South Africa, Hong Kong
Freelance
Lead
Translator
Quality Assurance and Testing
NLP
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Welo Global

Welo Global

Welo Global specializes in providing enterprise localization, AI training data, and multilingual content solutions, leveraging a portfolio of specialized global brands to meet diverse customer needs in the AI and language services industry.

Professional Services
Founded 1997
View All Jobs 139

Description

  • Review style guide and glossary updates and assess their impact across quality categories and content types.
  • Track client Language Manager feedback from calibrations and quality calls to clarify quality expectations.
  • Lead alignment roundtables and publish monthly quality digests covering performance, improvements, updates, errors, and arbitration outcomes.
  • Coach reviewers through one-to-one feedback, shadowing sessions, and training based on alignment data.
  • Develop evidence-based style guide proposals from recurring quality and justification patterns.
  • Share cross-locale quality patterns with the Welocalize Quality Manager.
  • Own the locale’s review service score, including RQE audit and alignment performance.
  • Maintain valid, evidence-based arbitration records and manage client clarifications and escalations.
  • Build and maintain alignment with the client’s Language Manager to reduce quality surprises.

Requirements

  • 3–5+ years of experience in Localization Quality Assurance, Senior Language Lead, or Quality Governance roles.
  • Native-level Lao and professional-level English.
  • Experience serving as the primary contact for client Language Managers, including arbitration, escalation, and conflict-resolution processes.
  • Deep practical knowledge of localization quality frameworks, including RQE, LQE, error rubrics, and severity mapping.
  • Ability to analyze style guide changes, identify implicit client expectations, and map quality tolerance by content type.
  • Experience facilitating one-to-one coaching, shadowing sessions, alignment roundtables, and monthly quality reporting.
  • Ability to track error concentrations, severity drift, and alignment scores and translate findings into style guide improvements.
  • Experience supporting major technology localization programs and using calibration or alignment tools (preferred).
  • Ability to work remotely as an independent contractor from an approved country.
  • Completion of a required background check.

Benefits

  • Remote freelance engagement with approximately 24 hours of work per month.
  • Long-term partnership supporting high-visibility global technology products.
  • Steady project volume.
  • Comprehensive onboarding and ongoing upskilling.
  • Access to established linguistic resources.
  • Dedicated device provided for project work.

Interested in this position?

Apply directly on the company website

Apply Now

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