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Lifecycle Marketing Sr Klaviyo Specialist, Agency Experience Req.

1 week, 3 days ago
Mexico, Argentina, Chile, Colombia, Costa Rica, Peru
Contract
Senior
Email Marketing Manager
Project and Program Management
CRM E-commerce Email Marketing Shopify
Apply Now

UN/COMMON

A multi-channel Shopify Plus / eCommerce agency focused on lifecycle marketing, redesign & replatform, conversion rate optimization, and branding & creative. The company describes itself as an eCommerce marketing agency and data driven commerce agency that helps brands attract, convert, and retain customers.

Advertising Services
51-200
Founded 2015
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Description

  • Oversee lifecycle marketing strategies across email, SMS, loyalty programs, pop-ups, and related customer experiences.
  • Monitor program health and KPIs, analyze performance data, and recommend revenue and engagement optimizations.
  • Manage client accounts, strategic projects, scopes of work, timelines, deliverables, and client relationships.
  • Build automated workflows, segments, campaigns, and drip programs in the email service provider; QA workflow logic.
  • Lead monthly email production workflows and hold clients and internal teams accountable to deadlines.
  • Develop email briefs and coordinate with design teams to execute campaigns accurately and on schedule.
  • Prepare reports, pull and analyze data, and translate results into strategic recommendations.
  • Supervise shared-client deliverables and mentor lifecycle marketing specialists in technical and client relationship skills.

Requirements

  • 5–7 years of experience building, executing, and leading lifecycle and retention marketing programs for DTC ecommerce brands.
  • Expert-level, hands-on experience with Klaviyo, including emails, flows, segments, and campaigns.
  • Required agency experience managing multiple client accounts.
  • Experience with lifecycle strategies involving email, SMS, CRM, customer journeys, segmentation, automation, personalization, and loyalty programs.
  • Experience with Shopify or Shopify Plus ecommerce brands preferred.
  • Strong knowledge of lifecycle analytics, reporting, A/B testing, experimentation, and optimization.
  • Ability to use performance data to optimize campaigns and translate findings into business recommendations.
  • Excellent client-facing communication, presentation, and relationship management skills.
  • Strong organizational and project management skills with the ability to manage multiple priorities.
  • Bachelor’s degree or equivalent professional experience; professional fluency in English; availability during EST or CST business hours; and a professional remote-work setup for camera-on client meetings.
  • Experience supporting enterprise or high-growth ecommerce brands, additional CRM platforms, executive presentations, and a passion for ecommerce and retention marketing preferred.

Interested in this position?

Apply directly on the company website

Apply Now

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