Khmer Language Interpreter (Work from home)

3 months, 2 weeks ago
Contract
Mid Level
Customer and Technical Support
TWO95 International

TWO95 International

TWO95 International is a global technology firm that specializes in providing comprehensive enterprise solutions, including BPM, Mobility, Cloud, Analytics, E-commerce, and Social Business, while also focusing on emerging technologies such as Generativ...

Internet Software & Services
51-250
Founded 2009

Description

  • Interpret conversations accurately between English-speaking and Khmer-speaking parties in real time.
  • Convey messages clearly and completely to ensure both parties understand each other.
  • Handle calls across a variety of subject areas, including healthcare, government, insurance, finance, utilities, travel and hospitality, 911 emergency services, law enforcement, and general business.
  • Work from a home office in a quiet and secure environment.
  • Follow a rotating night-shift schedule based on client needs.
  • Provide support during live calls that may involve simple, complex, technical, or non-technical subject matter.
  • Maintain professionalism while handling sensitive or urgent communication, including emergency-related calls.

Requirements

  • Fluent in English with the ability to read, speak, and write.
  • Fluent in Khmer with the ability to read, write, and speak.
  • Must be able to work from home.
  • Own a mobile phone with Android 12 or above, or iOS 15 or above.
  • Own a laptop with an updated operating system/version.
  • Must be willing to work rotating shifts for 9 hours within a 24-hour schedule, including night shifts.
  • Must be willing to work public holidays, as the operation runs 24/7.
  • Must be willing to take 2 rotating days off per week.
  • Open to candidates located in Malaysia, Thailand, Indonesia, the Philippines, or Cambodia.
  • Must complete 3 weeks of daytime training, Monday to Friday.
  • Experience in interpreting or call handling is preferred but not explicitly required.

Benefits

  • RM30 per hour, with a minimum monthly estimate of RM4,800 based on 160 hours.
  • Socso and EPF contributions.
  • Overtime pay.
  • 14 days of paid sick leave.
  • 12 days of annual leave.
  • Malaysia and US public holidays.
  • 3 weeks of daytime training with a training allowance.

Interested in this position?

Apply directly on the company website

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