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Inbound Sales Performance Leader

3 months, 1 week ago
United States
Contract
Lead
Sales Manager
Sales and Business Development
CRM
Apply Now
TurFresh

TurFresh

TurFresh offers turf cleaning services and artificial grass cleaning products with specialized enzymes to eliminate pet turf odor and rejuvenate synthetic turf.

Professional Services
11-50
Founded 2010
View All Jobs 20

Description

  • Own daily performance of the inbound sales team, with team conversion rate as the primary KPI.
  • Deliver structured one-on-one coaching, role-playing, accountability, and follow-through for sales consultants.
  • Review recorded sales calls and AI-generated insights to identify and prioritize coaching opportunities.
  • Reinforce weekly sales workshop concepts through daily inspection of sales execution.
  • Improve discovery, qualification, objection handling, follow-up, closing, and sales-process consistency.
  • Accelerate new-hire development and ramp time.
  • Use CRM data, call recordings, scorecards, and performance metrics to improve individual and team performance.
  • Reduce sales-created operational issues through stronger qualification and documentation.
  • Partner with Sales Operations, Marketing, and Operations to improve the customer experience and sales process.
  • Contribute ideas and experiments that strengthen TurFresh’s evolving sales playbooks and coaching practices.

Requirements

  • Experience improving inbound sales-team conversion rates through coaching and accountability.
  • Experience reviewing recorded sales calls and identifying actionable coaching opportunities.
  • Experience conducting one-on-one coaching sessions and structured role-playing.
  • Experience using CRM data, call recordings, and performance metrics to prioritize coaching.
  • Ability to reinforce training through consistent follow-up, inspection, and performance management.
  • Experience helping salespeople execute a defined sales process consistently.
  • Experience in an environment where inbound customer conversations drive revenue rather than outbound prospecting.
  • Ability to earn the trust of experienced salespeople, deliver difficult feedback, and coach through resistance.
  • Ability to learn TurFresh’s business quickly and demonstrate measurable performance improvement during a 90-day engagement.
  • Experience selling to residential consumers (preferred).

Benefits

  • Initial 90-day performance engagement with the opportunity to transition into a long-term leadership role based on results.
  • Structured onboarding, weekly sales workshops, coaching reports, CRM dashboards, scorecards, and AI-assisted call analysis tools.
  • Opportunity to help shape an evolving sales process through experimentation and continuous improvement.
  • Potential paid working session with the sales team during the hiring process.

Interested in this position?

Apply directly on the company website

Apply Now

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