Inbound Sales Performance Leader

3 months, 2 weeks ago
Contract
Lead
Sales and Business Development
TurFresh

TurFresh

TurFresh offers turf cleaning services and artificial grass cleaning products with specialized enzymes to eliminate pet turf odor and rejuvenate synthetic turf.

Professional Services
11-50
Founded 2010

Description

  • Own daily performance of the inbound sales team, with conversion rate as the primary KPI.
  • Deliver structured one-on-one coaching, role-play sessions, and training reinforcement for sales consultants.
  • Review recorded calls and AI-generated insights to identify coaching opportunities and improve customer conversations.
  • Hold salespeople accountable for consistent execution of the sales methodology and daily coaching habits.
  • Improve discovery, qualification, objection handling, follow-up, closing, and documentation practices.
  • Use CRM data, call recordings, scorecards, and performance metrics to prioritize coaching and identify process improvements.
  • Accelerate new-hire development and reduce sales-created operational issues.
  • Partner with Sales Operations, Marketing, and Operations to improve the customer experience and sales process.

Requirements

  • Availability during U.S. Pacific business hours.
  • Excellent spoken and written English.
  • Experience improving inbound sales conversion rates through coaching and accountability.
  • Experience reviewing recorded sales calls and identifying coaching opportunities.
  • Experience conducting one-on-one coaching and structured role-playing.
  • Experience using CRM data, call recordings, and performance metrics to guide coaching.
  • Experience reinforcing a defined sales process through consistent follow-up and accountability.
  • Ability to coach through resistance, conduct difficult conversations, and earn the trust of high-performing salespeople.
  • Experience in an inbound sales environment where customer conversations drive revenue.
  • Experience selling to residential consumers (preferred).

Benefits

  • Remote work arrangement.
  • Initial 90-day performance-based contract engagement.
  • Opportunity to transition into a long-term leadership role based on results.
  • Structured onboarding, weekly sales workshops, coaching reports, CRM dashboards, and AI-assisted call analysis tools.
  • Possible paid working session during the hiring process.

Interested in this position?

Apply directly on the company website

Apply Now

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