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(Native Norwegian) Customer Support Consultant (Future Openings, remotely)

3 months, 2 weeks ago
Denmark, Norway, Spain, Sweden, Thailand
Contract
Junior
Customer Support
Customer and Technical Support
Apply Now
SupportYourApp

SupportYourApp

SupportYourApp is a multinational company offering high-quality customer support services for tech companies worldwide, with 24/7 support in 55 languages, PCI/DSS and ISO certifications, and a focus on customer satisfaction and long-term client relatio...

Internet Software & Services
251-1K
Founded 2010
View All Jobs 41

Description

  • Deliver customer support through calls, chats, and emails.
  • Build strong and lasting customer relationships.
  • Keep up with evolving tools and technology.
  • Handle sensitive customer data with care and security.
  • Apply customer satisfaction practices to improve the support experience.
  • Maintain a deep understanding of client solutions and meet KPI targets.
  • Communicate with developers and cross-functional specialists.

Requirements

  • Native Norwegian and good English communication skills at B2 level or higher.
  • 6+ months of experience in a customer support role.
  • Experience with CRM systems.
  • Strong analytical thinking and research skills.
  • Positive, proactive, and responsible attitude.
  • Personal computer with at least 8 GB of RAM.
  • Stable internet connection with a minimum of 50 Mbps download and 40 Mbps upload.
  • Experience in technical support is a plus.

Benefits

  • Flexible working hours.
  • Fully remote work opportunity.
  • Inclusive international environment.
  • Compensation in USD.
  • Rewards for referring friends.
  • Balance between project workload and personal time, including an internal health policy.
  • Responsive leadership focused on development and long-term cooperation.
  • A culture of trust with no time-tracking requirements.

Interested in this position?

Apply directly on the company website

Apply Now

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